Learn about what's new in the latest OneVue updates.
Timeframe: Tuesday, July 16 through Wednesday, July 17
Fixes/changes:Support for our new water leak and contact closure sensors,
Fix for an infrequent memory issue that could cause DNS queries to abnormal IP addresses.
Enabling radius support for TLS PRF 1.2 with appropriate radio firmware.
Please ensure sensors can communicate with https://us-east-1-production.s3.amazonaws.com/ to download the firmware, as described in OneVue Network requirements section of the OneVue Technical Overview.
Also, please take this opportunity to ensure your sensors are properly powered and connected, as firmware updates that take multiple attempts can drain batteries.
Learn about what's new in the latest OneVue update released May 8, 2019. New features and enhancements have been made to Reporting, Alert Rules, Business Unit Admin permissions, and the OneVue Help experience.
Be sure to also read the OneVue May 2019 Release Tech Blog to learn more about these updates from our product experts.
Provides an analysis of temperature data and operating conditions collected by OneVue Temperature Sensors and recommendations based on the computed data. The report is designed to provide information needed by staff to detect patterns, and serve as a source of intelligent, computed data to support decisions or analysis of monitored temperature conditions.
You can now configure an Alert Rule to have a second, one-time escalation alert notification. Escalation notifications can provide piece of mind by ensuring that when a condition needs attention, OneVue can escalate alert notifications to those that need to know that an alarming condition has not been resolved.
This feature is NOT available for Team Scheduling and is planned to be available in a future release.
The time the alert started is now included in alert email notifications.
Example: includes the date and time when the alert started.
Pharmacy Freezer has status Out Of Range, Past Alarm Delay and has been in an ALARM state for 16 minutes ( started at - 2019-04-28 9:02 PM CDT ).
A user assigned to the Business Unit Admin role can now assign users to their Business Unit. Prior to this update, only a user assigned to an Account Admin role could assign users to Business Unit.
This OneVue Sense report now includes an easier way to identify a sensor device. The last 4 characters of a sensor's Device ID (MAC address) is now included in the report.
We moved to new support platform and you may notice OneVue Help is a little different. The updated Primex online knowledge base is filled with articles from how our solutions work and installing your Primex devices, to documentation and manuals.
We will continue to make content updates and if you have questions or recommendations, please do let us know. Primex is committed to providing the best customer experience, and part of this experience is our online support resources. We want to ensure you have the right information, at anytime, from anywhere.