Go to Devices > Sensors.
From the list, select the Gateway ID link of the sensor.
Select Show Advanced Options.
From the Unresponsive Timeout drop-down menu, select the maximum amount of time a gateway can go without a check-in to OneVue.
The Unresponsive Timeout frequency is required to be greater than the Check-in Interval setting.
The Update Pending status is set to Yes when a setting change is scheduled to be downloaded to the device during its next check-in to OneVue. Setting changes take effect when downloaded to the device. Once downloaded, its Updating Pending status is set to No.