While locally at a sensor device, you can initiate a manual check-in. During each check-in all logged reading(s) are transmitted to OneVue and any pending updates are downloaded to the sensor.
A Primex sensor checks-in to your OneVue account at regular intervals, per the frequency set in its Check-In Interval setting. The Logging Interval and Check-In Interval settings are configured from the sensor's gateway profile.
From the front of the sensor device, press and release the check-in button .
The device emits a series of audio beeps indicating is connection sequence.
During a check-in, all logged readings are transmitted to OneVue and any pending updates are downloaded to the device. During an active check-in connection, additional pressing of the check-in button is ignored.
If a check-in fails, commonly due to the device cannot establish a network connection, all logged readings are stored in the device's non-volatile memory. If the number of failed check-ins exceeds the size of the non-volatile memory, the oldest readings are overwritten. Primex sensor devices store up to 4096 readings.
If you only hear 1 beep: The device could not connect to the facility's network. Contact the onsite IT department to seek assistance to determine why the device failed to connect to the network. It's recommended to verify the network assigned to the sensor's gateway (select the Monitored Asset > select the sensor type > select its Gateway ID link > verify its assigned Network.
If you hear 1 beep followed by 2 beeps: The device could not connect to OneVue. Log in to OneVue and verify its last check-in. If in an Alarm state with an Unresponsive status, contact your Primex support team.