Only a user assigned to an Admin Role can view and manage account settings. When your OneVue account was created, the primary contact provided was assigned to the account Admin Role.
Account profile settings
Account name and address
The account name is commonly the billing account name of your Primex account. The account address is for information purposes only and is commonly the billing address. To view your account name go to Admin > select Edit - your account name.
Time Synchronization setting: Time Zone
The account Time Zone is time zone OneVue uses for reports, scheduled events, alert team scheduling, and the default time zone of OneVue Sync and Notify devices. All other system data is displayed in the time zone of your computer or mobile device. Optionally, a specific time zone can be assigned to a device from its profile.
Time Synchronization setting: NTP Servers (only applies to the OneVue Sync and Notify solutions)
The account NTP Servers settings is the default NTP time source for Primex network devices. Optionally, specific NTP Servers can be configured from the profile of a device.
Critical Notification Presets (only applies to OneVue Notify Monitor subscription)
The critical notification preset settings allow customization to the five critical notification events displayed on InfoBoards. Customization requires assistance from Primex and must be planned and tested.
Probe Replacement (only applies to OneVue Sense Temperature monitoring)
OneVue tracks the lifespan of OneVue Probes with CertiTrak by calculating the days remaining to replacement based on the Probe Replacement settings. The Probe Replacement Report includes the Days Remaining to replacement. If the lifespan tracking requirements vary for a single probe, these settings can also be set at the sensor profile.
Sessions: System wide user session timeout
The account session timeout settings define the period of time a user is automatically logged out of OneVue due to inactivity. These settings are designed to enforce a system wide time period to meet your organization's information security policies.
The account password complexity settings define the user password controls for your OneVue users.
Account structure (Business Units and Locations)
A Business Unit is the primary account structure component that commonly represents a department or other business entity in your organization. With the use of Business Units, you can limit and control staff access to only what they are responsible for. You can also assign a Business Unit to other system components, including Report Profiles, and Alert Rules.
Based on your organization's business rules or staff responsibilities, you may have one, a few, or many Business Units.
A Location is an optional account structure component that can be assigned to devices and network profiles.
Commonly a location is used when devices are located in different time zones or in a large scale deployment that has multiple physical locations and specific staff is responsible for each unique location.
It's recommended to consult with your Primex support representative to ensure that use of locations is best for your deployment.
User Announcements are an easy way to periodically communicate important information to your OneVue users. An active User Announcement appears on the Dashboard for all users. You can set the date an announcement starts and when it ends, customize the text displayed, and insert links and images.