Alert preferences set how a user receives alert notifications. Users can receive notifications by email, text, and voice. A user can also set their alert preferences from their user profile.
Go to Admin > Users.
Select the Email link of the user. The user profile is displayed.
From the Alert Preference options, select the alert notification delivery method(s).
The user receives an alert notification in the form of each of method(s) selected. As an example, if all three methods are selected, they receive an alert notification in the form of an email, text, and voice message.
Select Save to apply a change.
Subsequent alert notifications are sent to the user in the form of the method(s) selected.