All or some of the below symptoms may be present.
Monitored Asset (assigned sensor/gateway) is in an Alarm state with No Probe status.
No Probe alert notification received.
Sensor device yellow LED indicator is flashing and Err displayed on LCD screen.
To stop alert notifications, acknowledge the alert.
Locally at the sensor device verify:
Probe wire is free of defect.
Probe plug and device connection area are free of debris.
Probe is inserted properly into the sensor jack. For a dual probe sensor, verify probe(s) are inserted into correct jack - Probe 1 or Probe 2.
Press and release the Alarm Silence button. Clears the Err state and resets the Lo/Hi Collection Period.
Log in to OneVue and verify Monitored Asset returned to a Normal state.