You must create a user profile for anyone that requires access to your OneVue account.
Go to Admin > Users.
Select + New.
Enter the user's settings and assign a role to the user.
The user receives a system generated email providing the instructions to activate their OneVue user account. During activation, they establish their password and accept the OneVue terms and conditions.
Next, assign a Device Class(es) to the user from their profile. Be default, a new user is assigned to all device classes. Set the device class the user is responsible for, which is commonly based on the OneVue solution deployed at your facility.
To view the user's profile, go to Admin > Users> select the user's email link.