A Primex network device requires a network connection to operate over your facility's network. During each network connection, a device transmits its data to and downloads data from your OneVue account. Due to the importance of devices connecting to your facility’s network, network settings are downloaded and stored locally at each device. To avoid a device losing its connection to your facility’s network, changes to a device's network is managed by performing a network migration procedure.
Migrate device to new network from OneVue
If you need to change the network assigned to a device from OneVue, you can assign a migration network and the migration network is downloaded to the device during its next check-in.
Migrate device to new network with the OWDC app
The Android™ app provides the experience of managing Primex network devices locally at a device on a mobile platform. The app provides the flexibility to assign or migrate a device to another network. Once you download the app from the Google Play™ store (it’s free!), you connect a Primex network device to your Android device and the app guides you through the entire process.
Migrate device to new network locally at device with OneVue manual configuration file
Manually configuring the network settings of a Primex device can be performed with the Primex Device Configuration software. An encrypted file (.pwg extension) is downloaded from a device's gateway profile. The file includes your OneVue account ID and the network profile(s) assigned to the device's gateway profile.
Migrate device to new network when networks are not managed in OneVue
If the networks used by your Primex devices are not managed from your OneVue account, network updates are required to made locally at the device. Network settings are updated using the Primex Device Configuration software.