Your Dashboard provides a visual snapshot of the current state of all Bell Controller Relays, a To Do list of active alerts and system notifications, and User Announcements. The data automatically refreshes every five minutes. Optionally, you can manually refresh the data by selecting the web browser refresh function.
Your user profile's assigned role determines the devices displayed on your Dashboard. For example, if a relay is assigned to a specific Business Unit or Location, your profile must be assigned to the Business Unit or Location to view the relay. This ensures you only have access to the relays you are responsible for.
The Account state displays the current state of all Bell Controller Relays.
The displayed text indicates the number of relays by state. When you select the text of a state, it filters the list view to only include the state selected.
The circle line color visually represents the relays in each state.
By default, it displays the Bell Controller Relays in an Alarm or Suspended state.
You can create a custom view to display specific data and download the data displayed. A custom list view does not affect the data displayed on the Dashboard circle view, which always displays all states. To learn how to create custom list views and download the data displayed, view topic Customize list views and download view data
To view the profile of a relay, select its Name from the list view. If a relay is in an Alarm state and an active alert has not been acknowledged, you can acknowledge the alert from its profile.
The state identifies its current operating condition. Its status identifies the cause of the current state.
Your Dashboard To Do list displays alerts that have not been acknowledged and system notifications associated to the Role(s) and Business Units(s) assigned to your User Profile. There are several types of alerts and notifications to ensure you know when a condition needs your attention.
To view the details of a To Do item, select its link.
An order needs to be configured
Indicates a Device Preconfiguration is required to be completed for an order. Once completed, the order is shipped by Primex.
Selecting the notification link opens the order.
Bell Controller is in an Alarm state
Indicates a Bell Controller is an Alarm state and requires attention.
Select the link to view the alert and if appropriate acknowledge the alert. When an alert is acknowledged, it's removed from your To Do list. The alert resumes at the time interval set in the Alert Rule Resume Alerts After setting.
As an example, if an alert is acknowledged at 1:00 p.m. and the Resume Alerts After setting is set to 1 hour, the OneVue resumes generating alert notifications at 2:00 p.m. OneVue continues to generate an alert notifications based on the frequency set in the Alert Interval setting. If the alerting condition returns to normal, the alert ends and is removed from your Dashboard To Do list.
New Report is available
Indicates a new report is available. Selecting the link opens the Report Profile page, from where you can view the most recent report.
User Announcements highlight important messages on your Dashboard, providing an online communication method to share information with your OneVue users. As an example, Primex may create an announcement to communicate a system wide update will be released on a specific date.
To remove an active announcement from your Dashboard, select the X located in the upper-right corner of the announcement.