OneVue is a cloud-based solution that is accessed from a web browser on a tablet, smartphone, laptop or desktop computer with an internet connection.
To access OneVue, you are required to have a User Profile. What data and features you have access to is dependent on the Roles and Device Classes assigned to your user profile.
You can log in to OneVue from any of the below web browsers. Be sure your browser is updated to the most current version.
When your OneVue account admin creates your user profile, you will receive an email to activate your account. Once activated, you can log in to OneVue.
Check your email for a message sent from firstname.lastname@example.org with a subject of Primex OneVue account verification,
From the email message, Select Activate My Account.
Follow the instructions to set your password and accept the OneVue terms and conditions.
If you have lost your user account activation email, select Forgot Password from the Onevue login page. The activation email will be resent to you.
From a supported web browser, go to https://console.primexonevue.com
Or from the Primex website (www.primexinc.com) > select OneVue Login.
Enter your email address > select Log In > enter your password > select Log In.
If your User Profile is associated with more than one OneVue account, you are prompted to select the account to access. Your master account, which is the first account your User Profile was assigned to, determines your password complexity requirements.
Once logged in, the Dashboard page is displayed. Your access to account data and features is determined by the Role(s) assigned to your User Profile.
Set the OneVue log in page (https://console.primexonevue.com) as a browser bookmark or favorite.
If you have forgotten your password, from the OneVue log in screen enter your user name > select Log In > then select Forgot Password. OneVue sends you an email providing the instructions to reset your password.
To prevent unauthorized users from accessing your account, a common security practice is to log out of your OneVue session when not in use.
If the account session timeout setting is enabled, OneVue may automatically log you out due to inactivity, requiring you to log back in. The account session timeout settings are configured by your OneVue account admin.
From the top-upper right corner, select Log out.
You are logged out of OneVue and the log in page is displayed.