The Dashboard To Do list displays alerts that have not been acknowledged and system notifications. To ensure you know when a condition or task needs your attention, there are several types of alerts and notifications.
The To List items listed are determined by the Role(s) assigned to your user profile. As an example, you only see the alarm alerts for the devices from the Business Unit(s) or Location(s) that your user profile is assigned to. Commonly, you are only assigned to that you are responsible for.
To view the details of a To Do list notification, select the To Do link.
The following sections detail the types of alerts and notifications that appear on your To Do list.
Example: Main Transmitter Mech RM is in an Alarm State
Alert is generated when a Transmitter enters an Alarm state. Select the link to view the Transmitter profile, to view additional details that can assist to identify the cause.
From its profile, you can also acknowledge the alert if you are responding to the condition.
When an alert is acknowledged, it's removed from the Dashboard To Do list.
Alert notifications resume at the time interval set in the Alert Rule's Resume Alerts After setting.
As an example, if a user acknowledged an alert at 1:00 PM and the Resume Alerts After setting is set to 1 hour, the system resumes generating alert notifications at 2:00 PM. If an alert is not acknowledge, OneVue continues to generate alert notifications based on the frequency set in the Alert Rule's Alert Interval setting.
If the alerting condition(s) returns to a Normal state, the alert ends and is removed from the Dashboard To Do list. If enabled from the Alert Rule, OneVue will also generate a return to normal notification.
Example: New Transmitter Warning/Alarm report is available.
Report has been generated and is ready to be viewed or downloaded. Select the link to view or download the Report.