A Network Profile in OneVue represents a network at your facility and each Primex network device is assigned to a network. Network settings are downloaded to each Primex device, allowing devices to connect to your facility's network to transmit data to and download settings from OneVue. For OneVue devices that receive time from an NTP time source, its assigned network also allows its connection to an NTP Server.
A Primex network device has an internal gateway - a component that manages its network connection and firmware. From a device's profile, you can manage its gateway settings by selecting its Gateway ID link.
The sections below provide an overview of managing the networks assigned to your Primex network devices and the settings managed from a device's gateway profile.
Device network requirements
There are specific network requirements to allow Primex network devices to connect to your facility's network and transmit data to and download settings from OneVue.
Be sure to share the OneVue network requirements with your facility's IT staff.
Manage who has access to network profiles
A user must be assigned to the Account Admin or Network Admin role to view or manage networks.
Create network profiles
A Network Profile is a wireless or wired Ethernet network at your facility. A Primex device connects to its assigned network to transmit data to and download settings from OneVue.
If your organization’s information security policies do not allow network setting data to be managed in third-party applications, device network settings can be configured from the Primex Device Configuration software.
Update a network profile
If a Network Profile is assigned to a device, only the network label, location, and notes can be updated. If the network is not assigned to a device any of its settings can be updated.
Update or change the network assigned to a device
Due to the importance of Primex network devices connecting to your facility’s network, network settings are stored locally in each device. A change to a device's assigned network is required to be completed using one the device network migration methods.
View devices assigned to a network profile
You may need to view what devices are assigned to a Network Profile when planning a network change. Before making a change to a network in use by a Primex device, it's critical to first migrate your devices to another network to avoid a device losing its network connection.
Deleting a network profile
You can only delete a Network Profile that is not assigned to a device. It's recommended to delete networks that are not in use by your Primex devices.
The following settings are managed from the gateway profile of a Transmitter. To view these settings, from a Transmitter profile select its Gateway ID link.
The wired Ethernet network the Transmitter connects to. It connects to this network to check-in to OneVue, and if NTP is its time source connects to NTP Server to obtain time.
Unique to OneVue Sync Transmitters, if assigned to a Non-DHCP network and the static IP address is to be changed, it must be migrated to the new IP address using the ODC app locally onsite. If a DHCP network should change, it's not required to be migrated to a new network and the Network Profile name can be updated for reference purposes.
Keep Firmware at
Identifies the current firmware version. When set to Latest, the device automatically downloads new firmware released by Primex. If not set to Latest, displays the device's current installed version. Primex strongly recommends that firmware is set to Latest (default setting). To view firmware release notes, select View Change Log.
The Unresponsive Timeout sets the maximum amount of time a Primex device can go without a check-in to OneVue. When this time limit is exceeded, the device is set to an Alarm state with an Unresponsive status.
Frequency the Transmitter connects to network to check-in to OneVue to report its current status and events, and download pending setting updates. If NTP is its time source, also connects to NTP Server to obtain time.
NTP Server 1, 2, 3
The device's NTP time sources. When set to Default, the device connects to the NTP Servers set in the account profile. When assigned to a Location and set to Default, the device connects to the NTP Servers set in the Location. Primex strongly recommends to set all three servers for fail over purposes. When a device fails to connect to or receive time from a NTP Server, it's set a Warning state with a Time Sync Error status.
If using GPS as its time source, NTP can be configured as a backup time source. To set NTP as a backup time source, temporarily remove its GPS connection, configure its NTP Server settings, and then re-connect its GPS connection.
A Primex network device requires a network connection to operate over your facility's network. During each network connection, a device transmits its data to and downloads data from your OneVue account. Due to the importance of devices connecting to your facility’s network, network settings are downloaded and stored locally at each device. To avoid a device losing its connection to your facility’s network, changes to a device's network is managed by performing a network migration procedure.