OneVue Notify with Critical Notifications provides digital critical notifications, synchronized time, and messaging throughout your facility. From OneVue, you can manage and monitor your devices and leverage the alerting and reporting features and more.
We recommend to familiarize yourself with the following features.
OneVue is a cloud-based solution that can be accessed from any web browser on a tablet, smartphone, laptop or desktop computer with an internet connection. The system requirements do not require you to install any software.
From your User Profile, manage your user name and avatar image, email address, password, alert preferences, and mobile phone number. A user assigned to an admin role manages the roles and device classes assigned to your profile, which grants your access to devices and features.
OneVue monitors the check-in status received from OneVue Sync Transmitters and Notify InfoBoards and their last check-in. A Transmitter checks-in every 5 minutes by default and an InfoBoard checks-in daily at a system scheduled time. You will know when a device requires attention by its current State and Status.
Monitored data can be viewed from the Dashboard that displays the state of all devices, a To Do list of active Transmitter alerts, new reports, and system notifications. Operating and event history is viewed from the profile of a Transmitter and InfoBoard.
From OneVue, you can remotely manage a Transmitter's settings from its profile. The ODC app is used during installation to add a Transmitter to OneVue and to update general settings. From a Transmitter profile, its settings include its name, assigned Business Unit and Location, Alarm Delay, Network, Firmware, Check-In Interval, Unresponsive Timeout, and NTP Servers.
InfoBoard display settings and the general message are managed through Display Groups. All InfoBoards can display the same information, from their character brightness and color, time format, general message, and more. Device type settings are managed from the profile of an InfoBoard. These settings include the Name of the InfoBoard, assigned Display Group, Business Unit and Time Zone, and its Configuration Change Interval, Firmware, and Network settings.
OneVue Notify InfoBoards digitally display critical notifications, synchronized time, and general messaging. InfoBoards can also operate as a scheduled countdown, code blue, and elapsed timer. When not displaying a critical notification, InfoBoards display synchronized time, general messaging, and non-critical events (elapsed and scheduled timer events).
InfoBoards store a critical notification profile that contains the five critical notification event types. By default, these events are preset by Primex and can be customized with a OneVue Notify subscription and each InfoBoard requires an Ethernet connection. When customized, InfoBoards download the OneVue critical notification profile that replaces the Primex preset notification events. By default an InfoBoard downloads setting changes every 5 minutes, which is set in its Config Change Interval setting.
The critical notification events displayed on InfoBoards are commonly be defined by the facility's emergency response plan. By default these events are preset by Primex and can be customized with a OneVue Notify subscription. A customization is defined as a change made to the event characters displayed on InfoBoards during a critical notification event.
Account settings include your Account name and address, default Time Zone and NTP Servers, Critical Notification Presets, and the User Session and Password Complexity settings.
The account structure consists of Business Units and Locations (optional). This structure allows you to manage who has access to devices and data based on their job responsibilities by assigning users to a Business Unit and a Role. Essentially a Business Unit groups devices together to allow users to be assigned to the devices they are responsible for. Business Units can also be added to Reports and Alert Rules. If your organization has areas that specific staff is responsible for, you would create a Business Unit for each area, then assign devices and users to the specific Business Unit they are responsible for.
User Announcements are an easy way to periodically communicate important information to your OneVue users. An active User Announcement appears on the Dashboard for all users. You can set the date an announcement starts and when it ends, customize the text displayed, and insert links and images.
A User is someone who can log in to your OneVue account. Each user has a unique profile where you can manage what data and features they have access by assigning their Role and Device Class. From a user profile, you can also set their alert preferences and timeout exempt settings.
An Alert Rule generates alert notifications to notify staff when a OneVue Sync Transmitter is in an Alarm state. When in an Alarm state, an alert notification is sent to those specified in the Alert Rule in either a text, email, or voice message. The content of the alert notification identifies the Transmitter and the condition that resulted in the Alarm state.
Alerts Rules only apply to Transmitters. For InfoBoards, reports are the method to alert staff when a device is in a Warning state. 72MHz Analog Clocks, Digital Clocks and Timers are not monitored by OneVue.
Reports are generated by Report Profiles. A Report Profile can be configured to be specific to your reporting requirements, including the type of report, the devices included in the report, and how frequent the report is generated, and users that receive a notification when a new report is generated. At anytime, reports can be viewed and downloaded from OneVue.
A Network Profile in OneVue represents a wired Ethernet network at your facility. Sync Transmitters store network settings locally, that allows its connection to your facility's network to transmit data to and download settings from OneVue. For OneVue devices that use NTP time, its assigned network also allow its connection to a NTP Server (time source).