The Dashboard provides a snapshot of the current state of OneVue Sync Transmitters and Notify InfoBoards, a To Do list of active alerts and system notifications, and User Announcements.
Each device requires an Ethernet/PoE connection to be monitored from OneVue. InfoBoards also require a OneVue Notify subscription.
Dashboard data automatically refreshes every five minutes. Optionally, you can manually refresh the data by selecting the browser refresh function.
The account state circle displays a state summary of all devices. The data displayed includes the quantity of devices in each state and the circle colors represent a specific state.
Selecting a State type filters the List view to only those in the state selected.
All Normal is displayed when all devices are in a Normal state.
By default displays any device that is in an Alarm, Warning, or Suspended state.
Select the Name link to view the profile of the device. From its profile, view its settings, state history, critical notification event history, and NTP accuracy log. From the profile of a Transmitter, you can also acknowledge an alert.
From the list view gear icon you can select a custom view or create a custom view to display specific information.
Selecting Save as CSV downloads the current data displayed.
The Dashboard To Do list displays active alerts that have not been acknowledged and new report notifications.
To view the details of a To Do notification select the notification link.
The User Announcements displayed on your Dashboard are commonly posted to provide important information. Primex posts announcements when there is a new OneVue release or other important product updates.
Select the X to remove the announcement from your Dashboard.
The Dashboard To Do list displays alerts that have not been acknowledged and system notifications. To ensure you know when a condition or task needs your attention, there are several types of alerts and notifications.
The To List items listed are determined by the Role(s) assigned to your user profile. As an example, you only see the alarm alerts for the devices from the Business Unit(s) or Location(s) that your user profile is assigned to. Commonly, you are only assigned to that you are responsible for.
To view the details of a To Do list notification, select the To Do link.
The following sections detail the types of alerts and notifications that appear on your To Do list.
Example: Main Transmitter Mech RM is in an Alarm State
Alert is generated when a Transmitter enters an Alarm state. Select the link to view the Transmitter profile, to view additional details that can assist to identify the cause.
From its profile, you can also acknowledge the alert if you are responding to the condition.
When an alert is acknowledged, it's removed from the Dashboard To Do list.
Alert notifications resume at the time interval set in the Alert Rule's Resume Alerts After setting.
As an example, if a user acknowledged an alert at 1:00 PM and the Resume Alerts After setting is set to 1 hour, the system resumes generating alert notifications at 2:00 PM. If an alert is not acknowledge, OneVue continues to generate alert notifications based on the frequency set in the Alert Rule's Alert Interval setting.
If the alerting condition(s) returns to a Normal state, the alert ends and is removed from the Dashboard To Do list. If enabled from the Alert Rule, OneVue will also generate a return to normal notification.
Example: New Transmitter Warning/Alarm report is available.
Report has been generated and is ready to be viewed or downloaded. Select the link to view or download the Report.
User Announcements highlight important messages on your Dashboard, providing an online communication method to share information with your OneVue users. As an example, Primex may create an announcement to communicate a system wide update will be released on a specific date.
User Announcements are managed by a user assigned to an Admin Role or they can be generated by Primex.
To close an announcement, select the X located in the upper-right corner of the announcement.