This solution is the premier solution that provides remote monitoring and management through the OneVue cloud-based application. Unique to this solution, all devices connect to OneVue over an Ethernet network to send their current status to and download settings from OneVue.
Site Survey completed by Primex: the first step to ensure system coverage. A Primex engineer analyzes the facility to provide recommended device install locations.
Pre-Install Requirements form submitted to Primex: completed form must be submitted to Primex prior to installation. Failure to meet these requirements or not providing complete and accurate information may affect system coverage and result in installation delays and additional costs.
Critical Notification Event input source identified: either by a Critical Notification Panel or integration with third-party system. Hardwired cable length between Transmitter and input source cannot exceed 1000 ft. (304.8 m).
OneVue configuration requirements gathered: includes Critical Notification events (default presets or customization), InfoBoard naming convention, device settings, and display settings (Display Groups), Users, Alert Rules, Reports, and NTP servers (if applicable).
OneVue network requirements met: network port and firewall requirements that allow Primex network devices to communicate over a facility's network to OneVue. Commonly verified with IT staff.
Ethernet connection available at each device install location: to allow devices' connection to OneVue, all devices must be connected to an Ethernet network at their install location. InfoBoards can connect to a PoE network or an Ethernet network if powered by AC power.
To avoid system disruption during a power outage, use of an external backup supply for all PoE switches or an emergency generator for AC power is strongly recommended by Primex, especially for circumstances involving Critical Notifications during an emergency.
When installing a new system or adding new devices, learn about what should be considered to ensure a seamless installation.
When an InfoBoard is powered on it automatically initializes its set up and searches for a time update being transmitted by a Transmitter.
When receiving time from a Transmitter, an InfoBoard's receiver turns on to search for a time signal every 10 minutes on the 5's (5, 15, 25, 35, 45, 55 minutes) of the hour.
When configured to receive time from a NTP time source, an InfoBoard connects daily, at a system scheduled time, to a NTP server to receive a time update.
GPS Receiver needs to “see” three satellites in the sky above before it will send a time signal to the Transmitter. If the GPS Receiver has a 360° view of the sky, the process may take only 15 minutes or as many as several hours. The length of time is dependent on the location (if the unit does not have a full view of the sky, due to wall or window installations, building “shadows”, etc.) weather conditions (clear or overcast) time of day, and other similar environmental factors.
If the Transmitter is receiving its time source from the optional NTP configuration, it sends requests to the NTP server at defined intervals.
The Transmitter does not transmit time data until it has received valid time information from a time source. Once the Transmitter receives a time signal, the Transmitter sets its internal clock to the received time. The Transmitter then begins to transmit its internal time once every second. The Transmitter continually monitors it time source connection and updates its internal clock with the time data it receives.
Installation must be completed in the order detailed below.
Install external components
GPS Receiver and external antenna.
Mount Transmitter and establish connections
Antenna, GPS, Ethernet, and AC power.
Configure Transmitter with ODC app
Transmitter primary settings configured and device is added to OneVue.
Wire Transmitter Contact Closure Terminal Block
Dependent event input source; either Critical Notification Panel or third-party system.
It's recommended to test a Critical Notification Event during this step with a configured and operating InfoBoard. Validate each of the five events are successfully activated and displayed on the InfoBoard.
Validate signal coverage at each planned InfoBoard install location
Prior to installing InfoBoards, verify at each location there is adequate signal coverage using an ICOM IC-R6 Handheld Communications Receiver.
If signal coverage is not adequate and device relocation is required, install cabling as needed at final install location.
Configure each InfoBoard with ODC app
InfoBoard primary settings configured and device is added to OneVue.
Test Critical Notification Event
Trigger a critical notification event and visually validate each InfoBoard displays the event. Once completed, initiate an All Clear event, visually validate the event is displayed, and after the display duration (default 5 minutes) has ended verify the InfoBoards display synchronized time.
Verify Transmitter and InfoBoards connection to OneVue
During the ODC app configuration the devices were added to OneVue. This step verifies the devices established a network connection and checked-in to OneVue.
Complete OneVue configuration
Account time synchronization settings: verify Time Zone and NTP servers (if applicable).
InfoBoard display settings: configure Display Group(s) and assign to InfoBoards. If InfoBoards are also being used as a code blue timer or elapsed timer, configure timer settings.
Users: add users and assign Roles and Device Classes (Transmitters, InfoBoards).
Alert Rule: create Alert Rule and add Transmitter(s) and select the Unresponsive, Time Sync Failure, and Critical Error alert types.
Reports: create Report Profiles for Transmitters and InfoBoards. Report types include Transmitter Warning-Alarm State Report, Clocks-InfoBoard Warning State Report, Critical Notification Event History Report, User Report, User Role Report, and User Alert Rule Report. The School Calendar Report and School Schedule reports apply to scheduled countdown timer use.