This checklist is intended to aid those responsible for a OneVue Sense implementation, from setting up OneVue, configuring and installing sensors, and training staff. The details provided in each step guides you through what's needed for a successful implementation.
A Primex Project Manager will work with your team to gather the following requirements.
Monitored Assets: What are the sensors monitoring (Monitored Assets)? What is the normal condition of each Monitored Asset?
Business Units: Are there multiple areas that are only responsible for monitoring the assets in their area? If yes, a Business Unit is commonly created for each area. Each Monitored Assets is assigned to a Business Unit and users are assigned to a Role within the Business Unit they are responsible for.
Networks: What networks will the sensors connect to? What are the settings of each network?
OneVue Network Requirements: Verify the OneVue Network Requirements are met, which ensures sensors can connect to the facility's network to send data to and download settings from OneVue. Commonly shared with IT staff.
Users (staff): Who is responsible for monitoring (responding to alerts, documenting corrective actions, and viewing historical data)? Who is responsible for account administration (managing settings and users)? Who is responsible for performing sensor maintenance or IT network support? How will alerts be sent to each user (text, voice, email)?
Alerts: What type of alerts are needed? Who is to receive each alert type? Are there staff shift schedules that determine the day of the week or time of day that specific staff are to receive alerts?
Learn more about the available alert types.
Alert Resolutions: Are there specific corrective actions required by staff when responding to or resolving an alert? These are commonly identified by existing policies and procedures.
Reports: What reports types are needed? Who is to receive notifications when a new report is generated?
Learn more about the available report types.
When placing an order, each sensor is required to be added to your OneVue account. Primex provides two options to add sensors to OneVue.
Device Preconfiguration is completed online from your OneVue account. Once completed, Primex configures each device with your OneVue account ID and the settings provided during configuration, which adds the devices to your OneVue account. It's an easy online process that allows devices to be ready for use when they arrive at your facility.
When the sensors arrive at the facility, each sensor is configured with the OneVue Wired Device Configurator (OWDC) app. App is only compatible with Android mobile devices.
During either of the configuration options, you will:
After configuration is completed, all settings can be updated from OneVue.
OneVue is setup with the requirements gathered during Step 1. The following information details additional settings that may require updates to meet the requirements gathered during Step 1.
Setup includes the following components:
Monitored Asset settings: When sensors are added to OneVue during Step 2, they are assigned to a Monitored Asset.
Each Monitored Asset has a unique profile. From its profile, you can manage its name, assigned Business Unit, and view its assigned sensors. A Monitored Asset is assigned to a sensor from the profile of a sensor.
Sensor settings: Each sensor is assigned to a Monitored Asset, and the asset's monitoring settings are managed from the profile of its assigned sensor(s).
From a sensor profile, you can update the following settings.
The Logging Interval is how frequent a sensor logs a reading and stores it into its internal memory. All logged readings are then sent to OneVue at the frequency set the sensor's Check-in Interval frequency.
The Check-in Interval is the frequency a sensor connects to the facility's network to send its logged readings to OneVue. Also during each check-in, pending setting updates are downloaded to the sensor.
The Alarm Delay is the amount of time OneVue delays setting the sensor and Monitored Asset to an Alarm state when in an Out of Range status. When it remains in an Out of Range for the time period set in its Alarm Delay setting, the sensor and its Monitored Asset are set to an Alarm state with a status of Out of Range, Past Alarm Delay.
The Unresponsive Timeout is the maximum amount of time a Primex device can go without a check-in to OneVue. When this time limit is exceeded, the device is set to an Alarm state with an Unresponsive status.
Network Profiles: A Network Profile is assigned to each sensor to allow its connection to the facility's network. Commonly, this is completed during Step 2.
Business Units: By default, OneVue has one Business Unit. A Business Unit is the primary account structure component that commonly represents a department or other business entity in your organization.
With the use of Business Units, you can control staff access to only what they are responsible for by assigning Monitored Assets to specific Business Units and then assign users to the Business Unit they are responsible for. You can also assign a Business Units to other system components, including Report Profiles and Alert Rules.
Users: A user profile is required for each staff member requiring access to Onevue. You add users and assign their roles, device classes, and alert preferences. Each new user receives an email notification to activate their OneVue user profile.
When Primex created your OneVue account, the primary contact provided was added and assigned to the Admin role. A user assigned to the Account Admin role has access to manage all OneVue settings. Be sure to add another user that is assigned to the Account Admin role.
Alert Resolution Templates: An Alert Resolution Template is a set of pre-defined response options and is added to Alert Rules. When an alert is activated by an Alert Rule, an Alert Resolution is generated that includes the Alert Resolution Template response options. From the Alert Resolution, staff will document the corrective actions taken to resolve the alerting condition.
Teams: Teams provide the method to generate alerts to staff based on shift schedules that include each day of the week and time of day. By default, Alert Rules are set to simple scheduling. Simple scheduling sends alerts to staff based on a 24 hour, 365-day schedule.
Alert Rules: Alert Rules generate alerts to notify staff that a Monitored Asset is in an Alarm state. An Alert Rule may include one or many Monitored Assets or a Business Unit, and configured with simple or team scheduling.
To avoid false alerts, it's recommended to set Alert Rules to disabled and enable them after all sensors are installed and operating.
Report Profiles: Reports are generated by Report Profiles. A Report Profile can be configured to be specific to your reporting requirements, including the type of report, the Monitored Assets included in the report, and how frequent the report is generated, and users that receive a notification when a new report is generated.
Account settings (admin menu): OneVue Sense account settings include the account time zone, probe re-certification for temperature monitoring, and user timeout and password complexity settings. Business Units, Locations, and User Announcements are also management from the admin menu.
By default, the account time zone is set to the account zip code. OneVue uses the time zone for reports and reading data, scheduled events, and alert team scheduling.
The account Probe Re-certification settings define when a temperature probe is required to be replaced (default is every 2 years) and when the replacement countdown begins (default is First Use Date). Primex recommends the default values, although they should be set to meet your organization's policy and procedures.
Install sensors to allow them to begin monitoring your assets. Installation procedures vary by the sensor type.
With any new system, staff may be faced with changes and a new way of doing things. To ensure user acceptance and avoid confusion when the system is implemented, training is very important.
Primex will work with your implementation team to determine the best approach to meet your organization's training requirements. Primex also provides access to the OneVue online Help that includes a searchable knowledge base, product manuals, and additional resources.
After the sensors are installed and OneVue configuration is complete, Primex recommends monitoring the system for a week. You may choose to disable Alert Rules during this time period. Once all validation is complete, you can then enable all Alert Rules to ensure staff is notified when a Monitored Asset is in an Alarm state.
Create a Monitored Asset Exception Report and configure the report to generate data for the previous 5 days of data. This report includes assets in an Alarm or Warning state for the report time period.
Review all reports and identify Monitored Assets entering a Warning or Alarm state.
If there are Monitored Assets entering a Warning or Alarm state, analyze the cause.
Warning or Alam Status with Out of Range status: verify the Normal Condition setting of the sensor assigned to the Monitored Asset. The Normal Condition is set to the expected normal operating condition of the asset. The Normal Condition may be required to be adjusted or the stability of the asset itself may be required to be evaluated.
Alarm state with Out of Range, Past Alarm Delay status: verify the Normal Condition setting of the sensor assigned to the Monitored Asset and also the sensor Alarm Delay setting.
Alarm state with Unresponsive status: verify the sensor install location has adequate Wi-Fi signal coverage or network connectivity. It's also important to verify the OneVue Network Requirements are met.
Alarm state with No Probe status: verify the sensor probe/detector and cables are secured and connected.