This content is intended to provide information to answer the questions you or your staff may have regarding the Primex OneVue Sync 72MHz system and devices.
Primex recognizes today's organizations have complex network infrastructures, a division of responsibilities, and standard information security policies associated with data confidentiality, network bandwidth, and security of the systems deployed at their facilities.
Architecture: OneVue is a multi-tenant solution built on top of Amazon Web Services (AWS). AWS is designed with multiple layers of protection, including secure data transfer, encryption, network configuration, and application-level controls distributed across a scalable, secure infrastructure.
72MHz licensed frequency: Transmitters operate on channels with 20kHz bandwidths and 72MHz radio frequency, and are preset to one of the channels licensed by the FCC U.S. / ISED Canada to minimize interference on these frequencies and channels.
Network communication: Transmitters are equipped with Ethernet technology to communicate over your facility's network to OneVue by way of the HTTPS communication protocol.
Time source: The main Transmitter can either receive Universal Coordinated Time (UTC) from a GPS Receiver mounted to the facility's rooftop or through an Ethernet connection to a Network Time Protocol (NTP) Server. Can be configured for up to three internal or external NTP Servers. The use of an external NTP server requires port 123 to be open.
Network Profiles: Represents a network at your facility that each Transmitter will connect to. Allows for DHCP or Non-DHCP networks. Once assigned the network settings are downloaded to the Transmitter, which allows its connection to your facility's network to transmit data to and download settings from OneVue. For a Transmitter that connects to an NTP time source, the assigned network also allows its connection to an external NTP time source.
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OneVue Device Configurator (ODC) app: This Primex app configures a OneVue Sync Transmitter during a new system deployment or when adding a new Transmitter. During configuration, the Transmitter is added to OneVue to allow it to be monitored and managed from OneVue.
The ODC app is available for both iOS and Android mobile devices. Download the app from the App Store or Google Play™ store (it's free).
Migrating devices to another network: When the network assigned to a Transmitter is required to be updated or changed, there is a required migration procedure - to ensure the device does not lose its network connection. There are two options to migrate a Transmitter to another network, either directly from OneVue or from ODC app.
Access to network profile settings: Who has access to view and manage network profiles and device network settings is controlled by the Role assigned to a user.
Transmitters connect to OneVue over an Ethernet connection using the Hypertext Transfer Protocol Secure (HTTPS) protocol (port 443); all communication is encrypted and secure at rest and in transit.
Transmitters and the OneVue web browser interface only initiate outbound network connections and do not initiate inbound network connections.
OneVue client and device data is encrypted in transit and all sensitive data is encrypted at rest.
Users can access OneVue from a supported web browser on any internet-enabled device, improving flexibility and mobility.
User access to the OneVue user interface is through a web browser by way of the HTTPS protocol (port 443).
The main Transmitter receives accurate UTC time from a roof mounted GPS Receiver or optionally from an NTP Server over its Ethernet network connection.
The main Transmitter broadcasts its local time (set by its time zone) that is received by the analog and digital clocks and Repeater Transmitters over the 72MHz radio frequency.
Adjustments for Daylight Saving Time are stored in a Transmitter and automatically broadcast at the time of the change.
Transmitter connects to the local network to send its current operating status and download pending setting updates to OneVue. Allowing remote monitoring from OneVue.
Transmitter settings are managed from OneVue. When a setting change is made a Transmitter downloads the settings during their next check-in to OneVue. Allowing remote setting management from OneVue.
The type of antenna determines when a Transmitter transmits synchronized time updates, which should be taken into consideration when installing new devices.
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1 Watt Transmitter with an internal antenna: Transmits (broadcasts) a time signal continuously, 24 hours a day.
A Repeater Transmitter transmits the time received from the main Transmitter, which is then received by clocks within its range.
1, 5, or 30 Watt Transmitter with an external antenna: Transmits a time signal 24 hours a day ONLY between the 39th to the 6th minute of each hour, and changes to a standby mode and does NOT transmit a time signal during the 7th to the 38th minute of each hour (per FCC requirements). This transmit schedule can only be adjusted by Primex when necessary for additional compliance with FCC/ISED requirements.
OneVue is a cloud-based solution that can be accessed from any web browser on a tablet, smartphone, laptop, or desktop computer with an internet connection. The system requirements do not require you to install any software.
OneVue continuously monitors the operating status of OneVue Sync Transmitters. A Transmitter connects to the facility’s Ethernet network to check-in to OneVue. By default a Transmitter checks-in every 5 minutes and can be set to every 10, 15, 30, or 60 minutes.
During each check-in, a Transmitter sends its current operating status to OneVue and downloads pending settings updates. When a Transmitter reports a status that is not within its normal operating condition, OneVue sets the Transmitter to a Warning state. When it remains in a Warning state for longer than the time period set in its Alarm Delay, it is then set to an Alarm state and alerts are sent to staff to notify them of the alarm condition.
