A Primex Transmitter is required by the Canada ISED regulations to be registered and licensed. The ISED rules and regulations can be confusing; therefore we have provided answers to the most common frequently asked questions.
Q. How long does an ISED broadcasting license remain effective?
A. Once your license has been granted it is in effect until March 31st of that calendar year. It will automatically renew every April 1st, and the ISED will mail you the invoice directly.
Q. How will I know that my application for a license has been approved?
A. ISED will issue you license documentation that includes your “Call Sign” and effective date, upon approval.
Q. Will I need to do anything further with ISED from the time granted until my annual renewal?
A. No. ISED will send you an invoice annually.
Q. I have received a letter notifying me that I need to pay a fee and take certain actions to avoid losing my license. What should I do?
A. Remit your renewal payment before the March 31st deadline to avoid interruption.
Q. What frequency should my Transmitter be set to?
A. A Transmitter is preset by Primex to a registered frequency and must remain at this frequency; this frequency is also indicated on the device packaging. If you have any questions, please contact Primex Technical Support.
Primex Technical Support
Hours: 7:00 AM to 5:00 PM CT, Monday through Friday
Phone: 1-262-729-4860
Email: service@primexinc.com