Install 1 Watt OneVue Sync Transmitter with External Antenna – Primex Support

Installation overview

Install external components, including external antenna and GPS Receiver.
Mount Transmitter.
Establish Transmitter connections and power on.
Configure Transmitter with OneVue Device Configurator (ODC) app.
Install additional system devices.

Before you begin installation

For a system with more than one Transmitter, first configure and install the main Transmitter and verify it received a valid time signal and then configure Repeater Transmitters. When all Transmitters are configured and installed, you can then configure and install the system clocks or InfoBoards.
Do not install system clocks and other devices until Transmitter and its components are installed and configured; powered on, time source configured and valid time signal received, and fully operational.
Review all installation requirements and identify the installation location of the Transmitter and system components.
Review all Safety Instructions and Warnings.
Inspect system components to verify packaging includes all supplied parts for each system component and verify no damage has occurred during shipping.

Installation requirements

When planning the system installation of a Transmitter with an external antenna, Primex recommends taking into consideration the below guidelines. Location is extremely important to ensure the best operation of your system.

1 Watt Transmitter with External Antenna location requirements

Location and mounting of a Transmitter with an external antenna must meet all of the following requirements.

Multi-story building: locate the main Transmitter on the top floor; significantly improves coverage to the lower floors due to the “umbrella” pattern of transmission.
Transmitter mounting location: a minimum of 4 ft. (1.2 m) above the floor.
Transmitter shelf mounting: 18 in. L x 3 in. W x 16.5 in. (45.72 cm x 7.63 cm x 41.91 cm) mounting shelf available from Primex.
Transmitter enclosure clearance: located in an area that allows for required clearance.

Enclosure dimension: 2 in. H x 17 in. W x 12 in. D (5.08 cm x 43.18 cm x 30.48 cm). Required wall area is 24 in. W x 18 in D (60.96 cm x 45.72 cm).
AC power: located within 5 ft. (1.5 m) from a 120 VAC electrical outlet. 10 AMP dedicated service recommended.

AC power supply (supplied): Input 120 VAC, 50/60 Hz, 0.6 Amp. Output 9 VDC, 1.78 Amp. 6 ft. (1.83 m) cord.
Ethernet connection (OneVue Monitor and NTP time source): located in close proximity to an Ethernet port.
Environment: located in an indoor controlled environment that is 32° to 122° F (0° to 50° C) and a non-condensing humidity environment.

External Antenna location requirements

Location and mounting of an external antenna must meet all of the following requirements.

Located within 100 ft. (30.48 m) from Transmitter. LMR 400 cable cannot exceed 100 ft. (30.48 m). The system is attenuated to the 100 feet (30.4 m) of cable; typically figure between 80 to 85 ft. (24.38 to 25.90 m) of usable cable length.
Located at a minimum of 15 ft. (4.5 m) clear from the radius of other antennas.

Supplied external antenna: radial dimension is 5.1 ft. W x 5.3 ft. H (1.5 m x 1.61 m). 9 ft. (2.7 m) and antenna mast with 1.24 in. (3.17 cm) galvanized conduit.
Located at least 10 ft. (3 m) from normal traffic areas.
Located within 10 ft. (3 m) from earth ground.
Cannot be placed on or directly adjacent to walls or metal structures.
Cannot be located near television receiving antennas.
Cannot be mounted indoors or in enclosed areas.
Cannot be mounted to pre-existing antenna towers. If this is desired, contact Primex prior to installation.
5 or 30 Watt Transmitter in healthcare facility: external antenna must be located a minimum of 30 ft. (9 m) away from any window or other glass openings. If hospital paging link receiver is located on roof, Primex is required to be supplied the frequency prior to installation.

Required tools and equipment to install external antenna

To following tools and equipment below are required to install a Transmitter with an external antenna.

Hammer drill
Power drill
3/4 inch concrete drill bit, 18 in. (45.7 cm) long
Penetrating mount only: 5/8 inch concrete drill bit, 18 inch (45.7 cm) long
1/2 inch wrench
3/4 inch (1.9 cm) deep well socket with ratchet
10 inch (25.4 cm) adjustable wrench
Phillips screwdriver
Flat head screwdriver
Lineman’s pliers
Shears/scissors
Silicone caulk; required to seal cabling/ground penetration
External antenna ground to building (#6 gauge cooper)
Transmitter ground to building (#6 gauge cooper)
Transmitter rack (recommended)

GPS Receiver mounting requirements

GPS Receiver location

Must be mounted where it has a "clear view of the sky" to receive a GPS signal 24 hours a day.
Typical mounting locations include the inside of a window (not a Low-E glass window), to an exterior pole, or on a rooftop.
Must be kept away from large metal objects.
GPS Receiver and cable must be mounted above any potential standing water, snow depth, leaves or other obstructions and is protected from the weather.

GPS cable

10 ft. (3 m) GPS cable supplied. Extension cables available from Primex.
Maximum total distance of the GPS cable to the Transmitter cannot exceed 200 ft. (60.96 m).
GPS cable located outdoors: cable routing to the inside of the building requires 2 in. (5 cm) minimum conduit and weatherhead. The use of a GelWrap splice enclosure is strongly recommended.
GPS and extension cables connections must be weatherproofed.
Supplied Ferrite Bead is required to be attached to the GPS cable to prevent electromagnetic interference (EMI) between the Transmitter and GPS Receiver. Ferrite Bead should be located no greater than an inch from the end of the GPS cable – as near as possible to the Transmitter GPS IN input connection.

Required tools and equipment to install GPS Receiver

The following tools and equipment are required to complete installation.

Standard or hammer drill
5/8 inch concrete drill bit, 18 in. (45.7 cm) long
Silicone caulk for GPS cable penetration
Phillips screwdriver
Slotted/Flat Head screwdriver

Step 1: Assemble ground plane omnidirectional antenna

Step 2: Assemble antenna mast

The Antenna Mast has two sections secured by a hex bolt during shipment. The two sections include a 5 ft. x 1.25 in. (1.52 m x 2.54 cm) rigid galvanized conduit and a 5 ft. x 1 in. (1.52 m x 3.17 cm) rigid galvanized conduit.

Note

1 Watt Transmitter with external antenna only: Non-penetrating mounting kit only includes the 5 ft. x 1.25 inch rigid galvanized conduit section.

Loosen and remove the hex bolt.
Remove the 5 ft. x 1 in. (1.52 m x 3.17 cm) rigid galvanized conduit section.
Insert the 5 ft. x 1 in. (1.52 m x 3.17 cm) rigid galvanized conduit section into the 5 ft. x 1.25 in. (1.52 m x 2.54 cm) rigid galvanized conduit section in reverse as shipped - to attain a combined antenna mast length of 9 ft. (2.74 m).
Align the sections fastening holes and secure sections together using the supplied hex bolt and nuts.

Step 3: Secure antenna to mast

Attach and fasten the antenna channel side base to the top of the 1 inch rigid galvanized conduit section.
Use a 1/2 inch wrench to tighten the nuts on both of the U-bolts, both evenly and securely. To ensure it's secure, tighten the second nut to the first nut.

Step 4: Route antenna LMR 400 coaxial cable

Drill a 1 in. (2.54 cm) hole through an exterior wall of the building that is in close proximity to the antenna installation location.
Roll out the LMR 400 cable to prevent kinks from developing during routing.
Route the LMR 400 cable female connector from the Transmitter installation area to the outside installation location of the antenna, leaving enough cable for two 1 ft. (0.30 m) diameter coils at the base of the antenna mast.
Form and secure two 1 ft. diameter (305 mm) loops in the LMR 400 cable at the base of the mast for lightning protection.
Connect the LMR 400 cable to the antenna.

Step 5: Mount antenna mast

There are three available mounting methods. Installation is dependent upon the mounting kit supplied with the system.

Note

Mounting the antenna mast may require two people.

Non-penetrating roof mount kit

The Non-Penetrating Antenna Kit is designed for mounting a ground plane omnidirectional antenna when mounting to the side of a structure is not practical. The overall footprint of the frame is 29 inches x 35 ½ inches (73.66 cm x 88.9 cm).

Note

Installation requires six 8 in. x 8 in. x 16 in. concrete blocks (not supplied).

The kit is supplied with the following parts. If any of these items are missing, please contact Primex.

Description	Qty
Rigid galvanized conduit mast \| 5 ft. x 1.25 inches (1.52 m x 3.17 cm)	1
Tripod leg: 27 in. (2.54 cm) each in length	3
Frame rail (long):34 ¾ in. (88.26 cm)	2
Frame rail (short): 28 ¼ in. (71.75 cm)	4
Grounding Clamp	1
Long carriage bolt	1
Short carriage bolt	11
Flat washers	12
Lock nuts	12

Assemble non-penetrating antenna roof mount

Verify the kit contents.
Assemble the outer frame by laying the two long frame rails parallel to each - approximately 30 in. (76.2 cm) apart.
Insert a short carriage bolt from the bottom at each frame rail end, pointing skyward (4 total).
Connect the two long frames rails by placing the two short frame rails on top of the four protruding bolts to form a rectangle. Make sure the square holes in the short tail "sides" are directly opposite each other.
Place a washer and nut on each of the four bolts and finger tighten.
Position the tripod within the four-sided frame.
Secure the three tripod legs to the inside of the frame by inserting three short bolts, from the inside and placing the washer and nut on the outside of the frame.
Drop the bottom of the mast (end with hole) through the top of the tripod collar.
Place the remaining two short rails parallel to each other, separated by the bottom of the mast.
Align the hole at the bottom of the mast, with the two square holes in the short frame rail sides.
Insert the long bolt and connect the frame rails to the mast.
From the underside of the frame, insert the four remaining short bolts upward and connect the inner short tails to the frame.
Tighten all nuts to secure.
Use six 8 in. x 8 in. x 16 in. concrete blocks to ballast the antenna mounting. Blocks are to be placed from rail to rail on each side of the mast; three blocks per side with a single block placed on each end and one in the middle.

Penetrating antenna kit

The penetrating antenna kit contains the materials required to mount the antenna to a wooden pole or masonry wall. A 5/8 in. (1.58 cm) diameter mounting hole is required and the maximum diameter of the pole or wall thickness is 14 in. (35.56 cm).

The kit is supplied with the following parts. If any of these items are missing, please contact Primex.

Description	Qty
Rigid galvanized conduit section: 5 ft. x 1.25 in.	1
Rigid galvanized conduit insert: 5 ft. x 1 in.	1
Antenna mounting clamp	2
Hex head bolt: 1/2 in.	2
Bolt washer: 1/2 in.	8
Lock washer: 1/2 in.	8
Hex nut: 1/2 in.	8

Mount antenna with penetrating antenna kit

Note

The recommended diameter of the pole or the wall thickness should not exceed 14 in. (35.56 cm).

Verify the kit contents.
Assemble both clamps, as shown below, tightening the hex nuts to a torque of approximately 45 ft-lbs.
Remove the nut and washer from the 14 inch threaded rod.
Drill a 5/8 in. hole through the top of an exterior wall.
Insert the 14 in. threaded rod through the hole in the wall. If the thickness of the wall is greater than 10 in. a longer rod may be required. Different lengths of rod are available at hardware stores. If a longer threaded rod is needed, use a 5/8”-11 threads per inch rod.
Place the nut and metal plate over the rod.
Tighten the square nuts to an approximate torque of approximately 55 ft-lbs.
Drill a second 5/8 in. (1.59 cm) hole 2.5 ft. (0.76 m) directly below the first hole.
Ensure both clamps are vertically aligned, as shown below
Repeat Steps 4 through 6.
Connect the LMR 400 cable to the antenna. Be sure the connection is tight.
Insert the mast into the clamps.
Tighten both clamps evenly and securely.
Install a Gelwrap splice enclosure over the connection between the LMR400 cable and antenna. Secure Gelwrap to mast using common electrical tape or cable ties.
Next, route the antenna cable.

Pole mount kit

The antenna pole mount kit is designed for the purpose of mounting the antenna to round or angled tower legs.

The clamps can be used on round tower legs that measure from 1.25 in. to 3.25 in. (3.17 cm to 8.25 cm) OD or on angled tower legs that measure up to 3 in. (7.62 cm) on a side.
The center section of each clamp is welded to provide mechanical stability and all parts are hot-depped galvanized steel.

The kit is supplied with the following parts. If any of these items are missing, please contact Primex.

Description	Qty
Rigid galvanized conduit section: 5 ft. x 1.25 in.	1
Rigid galvanized conduit section: 5 ft. x 1 in.	1
X style clamp	2
U-clamp	4
1/2 inch all thread bolt	4
1/2 inch lock washer	16
1/2 inch hex nut	16

Mount antenna using a pole mount antenna kit

Verify the kit contents.
Assemble both clamps, tightening the hex nuts to an approximate torque of approximately 45 ft-lbs.
Tighten half of one clamp two feet below the top of the pole. Use a 3/4 inch wrench to do this and be sure to tighten the clamps both evenly and securely.
Using a 3/4 inch wrench, tighten half of the other clamp a few in. below the top of the pole. Be sure to tighten the clamps both evenly and securely.
Connect the LMR 400 cable to the antenna. Be sure the connection is tight.
Insert the mast into the clamps. The bottom of the mast should be a minimum of 2 inches below the bottom clamp.
Using a 3/4 inch wrench, tighten all nuts on both clamps.
Next, route the antenna cable.

Step 6: Ground antenna mast

The National Electrical Code (NEC) requires that every antenna installation be grounded. Also many areas have local antenna grounding codes. Be sure that you are familiar with local grounding and other antenna regulations and codes.

Secure the ground clamp (supplied) around the antenna mast.
Insert and tighten the #6 gauge wire (supplied) in the ground clamp.

Note

Cut the wire off at the necessary length. The remainder of the wire will be used to ground the Transmitter.
Connect the other end of the #6 gauge wire to a verified building/earth ground.

Step 7: Install GPS Receiver

A GPS Receiver is required when a Transmitter is set to use GPS as its time source.

GPS Receiver kit components

Part	Quantity
Mounting bracket	1
GPS 18 LVC and connector	1
M3 x 0.5 x 6 mm pan head screws	2
#6 x 3/8 sheet metal screw	3
Suction cups	3
U-bolt with nuts for mounting on 1 in. (2.54 cm) pole	1

GPS Receiver install location guidelines

Determine a suitable location for the GPS Receiver unit. Location is extremely important to ensure the best operation of the system.

GPS Receiver must be mounted where it has a "clear view of the sky" to receive a GPS signal 24 hours a day.
Typical mounting locations of the GPS Receiver unit include the inside of a window (not a Low-E glass window), to an exterior pole, or on a rooftop.
GPS Receiver unit should be kept away from large metal objects.
GPS Receiver unit and cable must be mounted above any potential standing water, snow depth, leaves or other obstructions and is protected from the weather.
Maximum total distance of the GPS cable to the Transmitter cannot exceed 200 ft. (60.96 m).
If the GPS cable is located outdoors, the use of a GelWrap splice enclosure is strongly recommended.

Mount GPS Receiver

Verify the kit contents, and the install location meets the installation requirements.
From the outside of the building, route the GPS cable.
Assemble and mount the GPS Receiver unit to either the inside of a window (not Low-E glass) or to an outside pole or rooftop. The mounting location is required to have a clear view of the sky.

Note

Be sure to follow local building code requirements when attaching the GPS unit to the inside of a window. Clean the windowpane before using the suction cups for attachment.
Route GPS cable and connect to Transmitter GPS connection.

Step 8: Weatherproof and secure antenna cabling

During this step, you will weatherproof and secure the cabling, verify all connections are secure, and caulk any exterior holes.

Weatherproof the antenna connection using GelWrap kit supplied.
Secure the GPS cable and LMR 400 cable to the building and mast.
Leave a drip loop where both cables enter the building to prevent water from entering the building.
Use UV resistant zip ties to secure the cables to the mast and building.

Warning

Do not zip tie the GPS cable to the LMR 400 cable. These two cables must be 2 in. (5.08 cm) apart at all times, with the exception of the point where they enter into the building.
Verify all nuts and bolts in the mounting hardware are secure.
Caulk all exterior holes.
Secure and tie wrap all indoor cables.

Step 9: Ground Transmitter

Step 10: Mount Transmitter and establish connections

Mount Transmitter.

Verify all install requirements are met.
Attach External Antenna.

Connect the LMR 400 cable to the Transmitter "External Antenna" port, located on the backside of the Transmitter.
Establish an Ethernet connection (NETWORK LAN). Required for NTP time source and OneVue Monitor configuration.

Insert a network cable into the RJ-45 Ethernet port/Network LAN port. Plug the other end into a network Ethernet jack.
Connect GPS time source

Supplied Ferrite Bead is required to be attached to the GPS cable to prevent electromagnetic interference (EMI) between the Transmitter and GPS Receiver. Ferrite Bead should be located no greater than an inch from the end of the GPS cable – as near as possible to the Transmitter GPS IN input connection.
1. Attach the Ferrite Bead to the GPS cable within an inch from the end of the GPS cable.
2. Snap the ferrite choke closed. Be careful not to pinch the cable.
3. Using the supplied zip ties, secure a zip tie at each end of the ferrite choke to prevent it from slipping around the cable.
4. Plug GPS cable into the Transmitter "GPS IN" connection.
Connect AC power.

Connect the supplied AC power supply into the Transmitter AC power input. Plug the two-prong plug into a 120 VAC wall outlet.

Last Step: Configure Transmitter with the ODC app

The last step is to configure the Transmitter with the OneVue Device Configurator (ODC) app. A Transmitter will not operate until it's configured.

OneVue Sync Transmitters can be configured for OneVue Monitor or for Standalone use. To receive remote support services from Primex, OneVue Monitor configuration is required. For Transmitters that are part of a OneVue Monitor subscription, they must be configured for OneVue Monitor use.

Configure Transmitter for OneVue Monitor use

Learn how to configure a OneVue Sync Transmitter, with the OneVue Device Configurator (ODC) app, that will be managed and monitored from OneVue. Be sure to complete the steps in the order as they appear below.

For a system with more than one Transmitter, first configure and install the main Transmitter and verify it received a valid time signal and then configure Repeater Transmitters. When all Transmitters are configured and installed, you can then configure and install the system clocks or InfoBoards.

Step 1: Verify configuration requirements are met

Transmitter: all external components are installed (external antenna, GPS Receiver). All connections are established and Transmitter is powered on.
App log in access: your OneVue user profile is assigned to the Account Admin or Network Admin role.
Network connection: OneVue Network Requirements are met (network port and firewall requirements).
OneVue Network Profile: you have the option to assign the Transmitter to a OneVue wired network profile or create a new network profile. For a Non-DHCP network, an IPv4 address required.
NTP time source: NTP Server IP address or URLs (up to three allowed).

The main Transmitter requires connection to wired Ethernet network. If the Ethernet network is a Non-DCHP network, the IPv4 network settings are required during configuration.

Port UDP 123 is required to be open for use with an external Network Time Protocol (NTP) Server. The use of an internal an NTP Server is also supported.

Step 2: Download ODC app or verify app is up to date

Get the Primex OneVue Device Configurator (ODC) app from the Apple App Store or Google Play store. If you already have the app, turn on automatic updates or check for updates.

Step 3: Configure Transmitter with ODC app

From your mobile device, open the OneVue Device Configurator (ODC) app .
Select Connect to OneVue.
Enter your OneVue username > select Next > enter your password > select Log In.
Select the OneVue account the Transmitter is to be added to.

If your user login is associated with more than one OneVue account, the account selection option is displayed.
Set the Transmitter into Bluetooth discoverable mode.

From the Transmitter front panel, press and release the Bluetooth pairing button. The Transmitter is discoverable for the next two minutes (Power LED is illuminated and Transmit LED flashes).
From available devices, select the Transmitter. If multiple devices are listed, verify the 12-character MAC address located on the Transmitter back panel.

If the Transmitter is not listed, select the app Refresh icon.
Configure its Network: select an existing network or enter a new network > select Continue.

If a Non-DHCP network (static IP address), select DHCP off and enter the IPv4 settings.
Verify its Device Details.

Serial No: unique 12-character MAC Address discoverable on the facility's network. The MAC address is printed on a label located on the Transmitter's back panel.

Model: identifies the Primex device model. All OneVue Sync Transmitters are identified by Transmitter (TX400).

Tx Mode: identifies the Transmitter hardware configuration. Indicates if 1, 5, or 30 Watt and internal or external antenna.
Enter a Name for the Transmitter.

Uniquely identifies the Transmitter and should identify its install location, which allows the device to be located when service is required.
Verify the Call Sign (preset by Primex).
A Transmitter is registered and licensed to operate over the 72MHz radio frequency with the Federal Authority having jurisdiction (U.S.: FCC/ Canada: ISED). Primex files the license application with the authority having jurisdiction on behalf of the system owner. The FCC/ISED license includes the Call Sign and the effective and expiration date. Once issued the system owner is responsible for maintaining the license.
- If the license was issued and received at the time of shipment: Primex configures the licensed Call Sign.
  
  Under penalty of FCC/ISED compliance laws: DO NOT edit a configured Call Sign without authorization from Primex or system owner.
- If the license was NOT available at the time of shipment: Primex configures the Transmitter with a temporary Call Sign. A temporary Call Sign is identified by "WT & the owner’s phone number".
  
  If configuration is completed with a temporary Call Sign, it's required to be updated to the licensed Call Sign. The Call Sign can be updated directly from the app. Optionally, contact Primex to request a Transmitter Call Sign update.
Configure its Time Settings.
- Main Transmitter only
  
  Time Zone: set to the install location.
  
  Time source: app detects GPS or NTP (Ethernet connection) time source.
  When GPS connection is detected: displays GPS Time Received.
  
  When GPS connection is not detected or a Repeater Transmitter:
  
  OneVue monitor configuration: displays the OneVue account NTP Server settings. If NTP Servers are to be different, update the settings. When updated, the NTP settings are saved to the Transmitter profile and the OneVue account NTP settings are not updated.
  
  Standalone configuration: enter up to three NTP Server IP Addresses/URLs.
- Repeater Transmitter only (time settings do to not apply)
  
  Time Zone: Repeater Transmitter receives a time from the main Transmitter.
  
  Time source: displays Repeater detected, using main Transmitter time.

Configure its RF Settings.

A dynamic setting: displays RF Channel when configuring a main Transmitter and displays Receive Channel when configuring a Repeater Transmitter (advanced setting Repeater Transmit Channel).

Main Transmitter only

RF Channel: is set to the channel number the Transmitter transmits its time signal and events on, which is then received by the system devices.

Warning

DO NOT change RF Channel without authorization from Primex or system owner.

Repeater Transmitter only

When the Repeater Transmit Channel setting (advanced setting) is set to a number (not Off), the app automatically changes the RF Channel setting to Receive Channel.

A Repeater Transmitter searches for and receives time and event signals from this channel, and then re-transmits the signals that are then received by system devices within its wireless RF range.

Select Advanced.

From the Repeater Transmit Channel, change from Off to a Channel Number as described below.

Set to a Channel Number the Repeater Transmitter is to transmit (broadcast) its time signal on. To avoid interference, set to a number that is less than or greater than 2 channels from another Transmitter.

CONFIGURATION EXAMPLE

System with Main Transmitter and two Repeater Transmitters.

Main Transmitter

RF Channel: 1

Repeater Transmit Channel: Off

Repeater Transmitter (A)

Receive Channel (RF Channel): 1

Repeater Transmit Channel: 4

Repeater Transmitter (B)

Receive Channel (RF Channel): 1

Repeater Transmit Channel: 7

Optional settings, select Advanced.
Critical Notification Defaults (Preset 1 through 5)

This setting only applies to the OneVue Notify system (InfoBoards).
- Sets the main Transmitter's contact closure terminal block inputs, which activates the five critical notification events (1 through 5).
  
  Default is Normally Open (NO) and when a checkbox is not selected the Preset (contact closure input) is set to Normally Closed (NC).
- Normally Open (NO) is required when integrated with the Notify Critical Notification Panel.
- Settings may be required to be changed when integrated with a third-party system that activates critical notification events.
Caution

The settings below (Startup Continuous Transmit and Normal Transmit) should only be changed when requested or approved by an authorized Primex support technician.

Startup Continuous Transmit

The number of hours the Transmitter continuously transmits a time signal after a power-up (on). During a system install, this allows other system devices to receive a time signal at the time of installation.
Normal Transmit

The schedule the Transmitter transmits (broadcasts) a time signal from a start hour to end hour based on a 24 hour time period.
- 1 Watt Transmitter with an internal antenna and Repeater Transmitter
  
  By default, set to transmit 24 hours a day (0 to 0).
- Transmitter with an external antenna only (specific minute transmit schedule set by the factory)
  
  1, 5, or 30 Watt Transmitters with an external antenna ONLY transmit a time signal between the 39th to the 6th minute for each hour set in its Normal Transmit schedule and changes to a standby mode and does NOT transmit a time signal during the 7th to the 38th minute of each hour. This setting is set by the factory and cannot be changed.
  
  For example, when its Normal Transmit schedule is set to 24 hours, each day at 12:39 AM it starts transmitting and at 1:06 AM it stops transmitting and from 1:07 AM to 1:38 AM it is in standby mode and does not transmit a time signal. Then for each hour it starts to transmit again at the 39th minute of the hour and ends at the 6th minute and from the 7th to the 39th minute of the hour is in standby mode. This sequence will repeat each hour.
Warning

The firmware setting is only to be configured or updated when instructed by Primex Technical Support.
Select Save.

Settings are downloaded to the Transmitter and initiates its first-time check-in to OneVue.
Verify the Transmitter checked-in to OneVue. It may take up to two minutes to check-in.

Log in to OneVue > go to Devices > Transmitters > verify its Last Check-in.

From the front of the Transmitter, verify it is not in a Caution or Error state.

The four LED indicators identify the Transmitter's current state and signify warnings and errors. When first powered on all LEDs turn on for two seconds. When in Bluetooth pairing mode, the Power LED is solid green and the Transmit LED flashes.

Status Indicator	LED light	What it means
Power	Green Illuminated Solid	Powered on.
Transmit (Main Transmitter & Repeater Transmitter)	Green Illuminated Solid	Actively transmitting.
Transmit (Main Transmitter only with external antenna)	Green Flashing	In standby mode and is not transmitting. Standby mode is activated by the hourly minute transmit schedule set by the factory. A Transmitter with an external antenna transmits a time signal from the 39th to the 6th minute of each hour and changes to a standby mode during the 7th to the 38th minute of each hour. Each hour it transmits is based on its Normal Transmit schedule.
Transmit	Off	In no-transmit mode and is not transmitting. No-transmit mode is activated during the hour(s) it is not set to transmit per its Normal Transmit schedule.
Transmit (Repeater Transmitter only)	Green Flashing	Receiving a signal from the main Transmitter. Repeaters alternate from transmitting to receiving every few seconds, LED rotates from Green Illuminated Solid to Green Flashing.
Caution	Yellow Illuminated Solid	Transmitter is in the Caution state due to a condition below. Time Sync Failure: Transmitter failed to receive a valid time signal from its time source (GPS or NTP). Verify the Transmitter time source connection. For NTP use, verify its Ethernet connection and NTP Server settings. An external NTP Server requires network port 123 to be open. Bad Output Power: Transmitter is not transmitting at the appropriate power level. PLL Diagnostics: Transmitter having trouble locking onto a channel and cannot broadcast time or events. VSWR Errors: Transmitter antenna error from either the antenna position or cabling. No GPS in 48 Hours: Transmitter has not received time from its time source for more than 48 hours. No PPS in 48 Hours: Transmitter time has not been synchronized by 1PPS (1 pulse per second) for more than 48 hours. GPS Cable Break: Transmitter has detected an error with the GPS connection; either due to a line break, water ingress, or the cable length is greater than 200 ft. (60.9 m).
Error	Red Illuminated Solid	Transmitter is in the Error state due the condition below. When in an Error state, the Transmitter has NEVER established a valid time signal and is using its internal Real Time Clock (RTC). Transmitter does not transmit a time signal to the system devices when in this Error state. During first-time configuration, it can take up to 10 minutes for the Transmitter to connect to its time source and receive a valid time signal.

Configure Transmitter for Standalone use

This topic provide the steps to configure a Transmitter for standalone use. Standalone use indicates a Transmitter will be not monitored from OneVue. Be sure to complete the steps in the order as they appear below.

Step 1: Verify configuration requirements are met

Before you begin, verify the requirements below are met.

Transmitter: all external components are installed (external antenna, GPS Receiver). All connections are established and Transmitter is powered on.
NTP time source: NTP Server IP address or URLs (up to three allowed).

The main Transmitter requires connection to wired Ethernet network. If the Ethernet network is a Non-DCHP network, the IPv4 network settings are required during configuration.

Port UDP 123 is required to be open for use with an external Network Time Protocol (NTP) Server. The use of an internal an NTP Server is also supported.

Step 2: Download ODC app or verify app is up to date

Get the Primex OneVue Device Configurator (ODC) app from the Apple App Store or Google Play store. If you already have the app, turn on automatic updates or check for updates.

Step 3: Configure Transmitter

Open the ODC app.
Select Standalone Configuration.
Select CONFIGURE DEVICE.
Set the Transmitter into Bluetooth discoverable mode.

From the Transmitter front panel, press and release the Bluetooth pairing button. The Transmitter is discoverable for the next two minutes (Power LED is illuminated and Transmit LED flashes).
From available devices, select the Transmitter. If multiple devices are listed, the device can be identified by its 12-character MAC address located on its back panel.

If the Transmitter is not listed, select the app Refresh icon.
Confirm its network setting (DHCP ON by default) > select Continue.

For a Non-DHCP network, deselect DHCP On and enter the network settings.
Verify its Device Details.

Serial No: unique 12-character MAC Address discoverable on the facility's network. The MAC address is printed on a label located on the Transmitter's back panel.

Model: identifies the Primex device model. All OneVue Sync Transmitters are identified by Transmitter (TX400).

Tx Mode: identifies the Transmitter hardware configuration. Indicates if 1, 5, or 30 Watt and internal or external antenna.
Enter a Name for the Transmitter.

Uniquely identifies the Transmitter and should identify its install location, which allows the device to be located when service is required.
Verify its Call Sign (preset by Primex).
A Transmitter is registered and licensed to operate over the 72MHz radio frequency with the Federal Authority having jurisdiction (U.S.: FCC/ Canada: ISED). Primex files the license application with the authority having jurisdiction on behalf of the system owner. The FCC/ISED license includes the Call Sign and the effective and expiration date. Once issued the system owner is responsible for maintaining the license.
- If the license was issued and received at the time of shipment: Primex configures the licensed Call Sign.
  
  Under penalty of FCC/ISED compliance laws: DO NOT edit a configured Call Sign without authorization from Primex or system owner.
- If the license was NOT available at the time of shipment: Primex configures the Transmitter with a temporary Call Sign. A temporary Call Sign is identified by "WT & the owner’s phone number".
  
  If configuration is completed with a temporary Call Sign, it's required to be updated to the licensed Call Sign. The Call Sign can be updated directly from the app. Optionally, contact Primex to request a Transmitter Call Sign update.
Configure its Time Settings.
- Main Transmitter only
  
  Time Zone: set to the install location.
  
  Time source: app detects GPS or NTP (Ethernet connection) time source.
  When GPS connection is detected: displays GPS Time Received.
  
  When GPS connection is not detected or a Repeater Transmitter:
  
  OneVue monitor configuration: displays the OneVue account NTP Server settings. If NTP Servers are to be different, update the settings. When updated, the NTP settings are saved to the Transmitter profile and the OneVue account NTP settings are not updated.
  
  Standalone configuration: enter up to three NTP Server IP Addresses/URLs.
- Repeater Transmitter only (time settings do to not apply)
  
  Time Zone: Repeater Transmitter receives a time from the main Transmitter.
  
  Time source: displays Repeater detected, using main Transmitter time.

Configure its RF Settings.

A dynamic setting: displays RF Channel when configuring a main Transmitter and displays Receive Channel when configuring a Repeater Transmitter (advanced setting Repeater Transmit Channel).

Main Transmitter only

RF Channel: is set to the channel number the Transmitter transmits its time signal and events on, which is then received by the system devices.

Warning

DO NOT change RF Channel without authorization from Primex or system owner.

Repeater Transmitter only

When the Repeater Transmit Channel setting (advanced setting) is set to a number (not Off), the app automatically changes the RF Channel setting to Receive Channel.

A Repeater Transmitter searches for and receives time and event signals from this channel, and then re-transmits the signals that are then received by system devices within its wireless RF range.

Select Advanced.

From the Repeater Transmit Channel, change from Off to a Channel Number as described below.

CONFIGURATION EXAMPLE

System with Main Transmitter and two Repeater Transmitters.

Main Transmitter

RF Channel: 1

Repeater Transmit Channel: Off

Repeater Transmitter (A)

Receive Channel (RF Channel): 1

Repeater Transmit Channel: 4

Repeater Transmitter (B)

Receive Channel (RF Channel): 1

Repeater Transmit Channel: 7

Optional settings, select Advanced.
Critical Notification Defaults (Preset 1 through 5)

This setting only applies to the OneVue Notify system (InfoBoards).
- Sets the main Transmitter's contact closure terminal block inputs, which activates the five critical notification events (1 through 5).
  
  Default is Normally Open (NO) and when a checkbox is not selected the Preset (contact closure input) is set to Normally Closed (NC).
- Normally Open (NO) is required when integrated with the Notify Critical Notification Panel.
- Settings may be required to be changed when integrated with a third-party system that activates critical notification events.
Caution

The settings below (Startup Continuous Transmit and Normal Transmit) should only be changed when requested or approved by an authorized Primex support technician.

Startup Continuous Transmit

The number of hours the Transmitter continuously transmits a time signal after a power-up (on). During a system install, this allows other system devices to receive a time signal at the time of installation.
Normal Transmit

The schedule the Transmitter transmits (broadcasts) a time signal from a start hour to end hour based on a 24 hour time period.
- 1 Watt Transmitter with an internal antenna and Repeater Transmitter
  
  By default, set to transmit 24 hours a day (0 to 0).
- Transmitter with an external antenna only (specific minute transmit schedule set by the factory)
  
  1, 5, or 30 Watt Transmitters with an external antenna ONLY transmit a time signal between the 39th to the 6th minute for each hour set in its Normal Transmit schedule and changes to a standby mode and does NOT transmit a time signal during the 7th to the 38th minute of each hour. This setting is set by the factory and cannot be changed.
  
  For example, when its Normal Transmit schedule is set to 24 hours, each day at 12:39 AM it starts transmitting and at 1:06 AM it stops transmitting and from 1:07 AM to 1:38 AM it is in standby mode and does not transmit a time signal. Then for each hour it starts to transmit again at the 39th minute of the hour and ends at the 6th minute and from the 7th to the 39th minute of the hour is in standby mode. This sequence will repeat each hour.
Warning

The firmware setting is only to be configured or updated when instructed by Primex Technical Support.
Select Save.

Settings are downloaded to the Transmitter.

From the front of the Transmitter, verify it is not in a Caution or Error state.

If in a Caution state, to determine the cause refer to topic Troubleshoot: Transmitter Caution status with ODC app.

Status Indicator	LED light	What it means
Power	Green Illuminated Solid	Powered on.
Transmit (Main Transmitter & Repeater Transmitter)	Green Illuminated Solid	Actively transmitting.
Transmit (Main Transmitter only with external antenna)	Green Flashing	In standby mode and is not transmitting. Standby mode is activated by the hourly minute transmit schedule set by the factory. A Transmitter with an external antenna transmits a time signal from the 39th to the 6th minute of each hour and changes to a standby mode during the 7th to the 38th minute of each hour. Each hour it transmits is based on its Normal Transmit schedule.
Transmit	Off	In no-transmit mode and is not transmitting. No-transmit mode is activated during the hour(s) it is not set to transmit per its Normal Transmit schedule.
Transmit (Repeater Transmitter only)	Green Flashing	Receiving a signal from the main Transmitter. Repeaters alternate from transmitting to receiving every few seconds, LED rotates from Green Illuminated Solid to Green Flashing.
Caution	Yellow Illuminated Solid	Transmitter is in the Caution state due to a condition below. Time Sync Failure: Transmitter failed to receive a valid time signal from its time source (GPS or NTP). Verify the Transmitter time source connection. For NTP use, verify its Ethernet connection and NTP Server settings. An external NTP Server requires network port 123 to be open. Bad Output Power: Transmitter is not transmitting at the appropriate power level. PLL Diagnostics: Transmitter having trouble locking onto a channel and cannot broadcast time or events. VSWR Errors: Transmitter antenna error from either the antenna position or cabling. No GPS in 48 Hours: Transmitter has not received time from its time source for more than 48 hours. No PPS in 48 Hours: Transmitter time has not been synchronized by 1PPS (1 pulse per second) for more than 48 hours. GPS Cable Break: Transmitter has detected an error with the GPS connection; either due to a line break, water ingress, or the cable length is greater than 200 ft. (60.9 m).
Error	Red Illuminated Solid	Transmitter is in the Error state due the condition below. When in an Error state, the Transmitter has NEVER established a valid time signal and is using its internal Real Time Clock (RTC). Transmitter does not transmit a time signal to the system devices when in this Error state. During first-time configuration, it can take up to 10 minutes for the Transmitter to connect to its time source and receive a valid time signal.

Articles in this section

Installation overview

Before you begin installation

Installation requirements

1 Watt Transmitter with External Antenna location requirements

External Antenna location requirements

Required tools and equipment to install external antenna

GPS Receiver mounting requirements

Required tools and equipment to install GPS Receiver

Step 1: Assemble ground plane omnidirectional antenna

Step 2: Assemble antenna mast

Note

Step 3: Secure antenna to mast

Step 4: Route antenna LMR 400 coaxial cable

Step 5: Mount antenna mast

Note

Note

Assemble non-penetrating antenna roof mount

Mount antenna with penetrating antenna kit

Note

Mount antenna using a pole mount antenna kit

Step 6: Ground antenna mast

Note

Step 7: Install GPS Receiver

GPS Receiver kit components

GPS Receiver install location guidelines

Mount GPS Receiver

Note

Step 8: Weatherproof and secure antenna cabling

Warning

Step 9: Ground Transmitter

Step 10: Mount Transmitter and establish connections

Last Step: Configure Transmitter with the ODC app

Configure Transmitter for OneVue Monitor use

Step 1: Verify configuration requirements are met

Step 2: Download ODC app or verify app is up to date

Important

Step 3: Configure Transmitter with ODC app

Warning

Caution

Warning

Configure Transmitter for Standalone use

Step 1: Verify configuration requirements are met

Step 2: Download ODC app or verify app is up to date

Important

Step 3: Configure Transmitter

Warning

Caution

Warning

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