Model: XR Transmitter with an external antenna
Symptoms
All or some of the below symptoms may be present.
Red LED is flashing on the Transmitter front display.
Transmitter Diagnostic Menu displays Bad Output Power - indicates the Transmitter is not transmitting at the appropriate power level.
Clocks may be displaying a visual signal loss indicator due to they have not received a time update for three days; Analog Clock second hand is stepping and a Digital Clock/Timer colon is flashing.
Problem
Transmitter has no or low power that may be due to hardware failure event or bad power.
Analyze
If the red LED is flashing, start at Red LED flashing and Transmitter GPS communication symbol is not displayed on front display and work your way through all subsequent troubleshooting sections.
If the red LED is not flashing, check power using the same steps in topic Transmitter front display time and date are not correct.
Look for the letter “LP” (Low power) behind the time on the front display of the Transmitter.
Check Transmitter for power issues, completing the steps in Transmitter continues to power cycle and does not stay synced.
Verify the antenna connections and cables look good showing no damage and the antenna is mounted correctly and not touching anything or extremely close to anything by completing the steps in VWSR error code.
Solution
If power to the Transmitter power supply is bad, resolve the issue.
If the UPS (surge protector/battery backup) is defective, bypass it until it can be replaced.
If power to the Transmitter power supply is good, but its output is bad replace the power supply as the first step.
If power to the AMP is bad, replace the sun power supply.
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If there is an “LP” behind the time and cannot get it cleared, the Transmitter may need to be replaced.
Relocate the Transmitter antenna if there might be antenna issues.
If you have completed all of the previous steps and there is still no signal or it only reaches out less than 100 feet, the Transmitter may need to be replaced.