The following information specifies pre-installation requirements. Prior to system installation, Primex must receive an acknowledgment that all requirements detailed in this form have been met.
Failure to meet these requirements or not providing complete and accurate information may affect system coverage and may also result in installation delays and additional costs.
The form must be signed and submitted to Primex prior to the scheduled install date.
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Site preparation is the responsibility of the Client prior to installing the system. If these requirements are unable to be fulfilled or installation needs differ at the time of installation, additional installation materials and procedures may occur. Additional expenses incurred are the responsibility of the Client.
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Prior to the on-site arrival of a Primex technician all system equipment and components must be delivered to the room where the Transmitter installation is going to occur.
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Site specific requirements for Transmitter shelf mounting or mounting enforcement are the responsibility of the Client.
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Transmitter with External Antenna
Access to the building roof is required. If local permits are required to access the roof, these must be obtained by the Client and approved by Primex prior to installation.
For non-penetrating masts, the Client is responsible to supply cinder blocks.
The client must verify any non-penetrating mast local codes or levels are met (hurricane level 3 requires six cinder blocks, hurricane-level 4 requires eight cinder blocks, hurricane-level 5 requires nine cinder blocks).
The client is to provide access to a ladder that meets the site installation requirements.
To be compliant with OET65, the Client is responsible to place and maintain an antenna sign either on an exterior door or roof hatch leading to the antenna.
Adding additional cabling may impact the performance of the signal. Primex is not responsible to provide additional product to fill coverage gaps.
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Building penetration for cable routing may be required.
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The Client is responsible to verify local codes for conduit requirements and provide details to Primex prior to the install date.
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If conduit is required Client must provide and have installed prior to system installation. A minimum of 1.5 inch (4 cm) conduit size for GPS cabling only. A minimum of 1.75 inch (4.5 cm) conduit size for antenna cabling only.
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If cables are run together a minimum of 2 inch i.d. of conduit (5 cm) is required. If running both cables together, a review of conduit installation is REQUIRED to be completed by Primex prior to a site visit.
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If plenum rated cables are required, the Client is to notify Primex. Plenum cable is an additional charge if not previously purchased.
The following photos are required to be provided to Primex.
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Outdoor roof area that identifies external antenna planned install/mounting location.
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Other existing antennas on roof.
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Outdoor antenna grounding location.
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Outdoor existing penetrations that can be used for system cables.
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Indoor location of the Transmitter grounding location.
Location and mounting must meet all of the following requirements.
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Multi-story building: locate the main Transmitter on the top floor; significantly improves coverage to the lower floors due to the “umbrella” pattern of transmission.
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Transmitter mounting location: a minimum of 4 ft. (1.2 m) above the floor.
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Transmitter shelf mounting: 18 in. L x 3 in. W x 16.5 in. (45.72 cm x 7.63 cm x 41.91 cm) mounting shelf available from Primex.
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Transmitter enclosure clearance: located in an area that allows for required clearance.
Enclosure dimension: 2 in. H x 17 in. W x 12 in. D (5.08 cm x 43.18 cm x 30.48 cm). Required wall area is 24 in. W x 18 in D (60.96 cm x 45.72 cm).
Allow a minimum of 43 in. (1.09 m) vertical clearance; includes internal antenna 40.8 in. H (1.03 m) and Transmitter enclosure height of 2 in. (5.08 cm).
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Internal antenna clearance: requires vertical clearance and distance of a minimum 5 ft. (1.5 m) from large, solid objects, such as lockers or filing cabinets. Antenna should never make contact with metal objects, especially electrical conduit or wiring of any kind, and proximity to these should be avoided. Internal Antenna height: 40.8 in. (1.03 m).
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AC power: located within 5 ft. (1.5 m) from a 120 VAC electrical outlet. 10 AMP dedicated service recommended.
AC power supply (supplied): Input 120 VAC, 50/60 Hz, 0.6 Amp. Output 9 VDC, 1.78 Amp. 6 ft. (1.83 m) cord.
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Ethernet connection (OneVue Monitor and NTP time source): located in close proximity to an Ethernet port.
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Environment: located in an indoor controlled environment that is 32° to 122° F (0° to 50° C) and a non-condensing humidity environment.
Location and mounting of a Transmitter with an external antenna must meet all of the following requirements.
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Multi-story building: locate the main Transmitter on the top floor; significantly improves coverage to the lower floors due to the “umbrella” pattern of transmission.
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Transmitter mounting location: a minimum of 4 ft. (1.2 m) above the floor.
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Transmitter shelf mounting: 18 in. L x 3 in. W x 16.5 in. (45.72 cm x 7.63 cm x 41.91 cm) mounting shelf available from Primex.
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Transmitter enclosure clearance: located in an area that allows for required clearance.
Enclosure dimension: 2 in. H x 17 in. W x 12 in. D (5.08 cm x 43.18 cm x 30.48 cm). Required wall area is 24 in. W x 18 in D (60.96 cm x 45.72 cm).
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AC power: located within 5 ft. (1.5 m) from a 120 VAC electrical outlet. 10 AMP dedicated service recommended.
AC power supply (supplied): Input 120 VAC, 50/60 Hz, 0.6 Amp. Output 9 VDC, 1.78 Amp. 6 ft. (1.83 m) cord.
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Ethernet connection (OneVue Monitor and NTP time source): located in close proximity to an Ethernet port.
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Environment: located in an indoor controlled environment that is 32° to 122° F (0° to 50° C) and a non-condensing humidity environment.
Location and mounting must meet all the following requirements.
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Multi-story building: locate the main Transmitter on the top floor; significantly improves coverage to the lower floors due to the “umbrella” pattern of transmission.
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Transmitter mounting location: a minimum of 4 ft. (1.2 m) above the floor.
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Transmitter shelf mounting: shelf with enforcement that is 24” x 24” and support a weight of a minimum of 60 lb. (27.2 kg). Not supplied.
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Transmitter enclosure clearance: located in an area that allows for required clearance.
Enclosure dimensions: 18" L x 22" W x 22" D (46 cm L x 56 cm W x 56 cm D). Required wall space is 24" L x 30" H x 30" D, allowing for a minimum clearance of 4" (10 cm) rear, 12" (30.4 cm) front, and 10" (25.4 cm) side.
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AC power: located within 5 ft. (1.5 m) from a 120 VAC electrical outlet. 10 AMP dedicated service recommended.
AC power supply (supplied): Input 120 VAC, 50/60 Hz, 0.6 Amp. Output 9 VDC, 1.78 Amp. 6 ft. (1.83 m) cord.
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Ethernet connection (OneVue Monitor and NTP time source): located in close proximity to an Ethernet port.
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Environment: located in an indoor controlled environment that is 32° to 122° F (0° to 50° C) and a non-condensing humidity environment.
Location and mounting of an external antenna must meet all of the following requirements.
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Located within 100 ft. (30.48 m) from Transmitter. LMR 400 cable cannot exceed 100 ft. (30.48 m). The system is attenuated to the 100 feet (30.4 m) of cable; typically figure between 80 to 85 ft. (24.38 to 25.90 m) of usable cable length.
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Located at a minimum of 15 ft. (4.5 m) clear from the radius of other antennas.
Supplied external antenna: radial dimension is 5.1 ft. W x 5.3 ft. H (1.5 m x 1.61 m). 9 ft. (2.7 m) and antenna mast with 1.24 in. (3.17 cm) galvanized conduit.
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Located at least 10 ft. (3 m) from normal traffic areas.
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Located within 10 ft. (3 m) from earth ground.
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Cannot be placed on or directly adjacent to walls or metal structures.
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Cannot be located near television receiving antennas.
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Cannot be mounted indoors or in enclosed areas.
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Cannot be mounted to pre-existing antenna towers. If this is desired, contact Primex prior to installation.
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5 or 30 Watt Transmitter in healthcare facility: external antenna must be located a minimum of 30 ft. (9 m) away from any window or other glass openings. If hospital paging link receiver is located on roof, Primex is required to be supplied the frequency prior to installation.
GPS Receiver location
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Must be mounted where it has a "clear view of the sky" to receive a GPS signal 24 hours a day.
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Typical mounting locations include the inside of a window (not a Low-E glass window), to an exterior pole, or on a rooftop.
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Must be kept away from large metal objects.
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GPS Receiver and cable must be mounted above any potential standing water, snow depth, leaves or other obstructions and is protected from the weather.
GPS cable
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10 ft. (3 m) GPS cable supplied. Extension cables available from Primex.
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Maximum total distance of the GPS cable to the Transmitter cannot exceed 200 ft. (60.96 m).
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GPS cable located outdoors: cable routing to the inside of the building requires 2 in. (5 cm) minimum conduit and weatherhead. The use of a GelWrap splice enclosure is strongly recommended.
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GPS and extension cables connections must be weatherproofed.
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Supplied Ferrite Bead is required to be attached to the GPS cable to prevent electromagnetic interference (EMI) between the Transmitter and GPS Receiver. Ferrite Bead should be located no greater than an inch from the end of the GPS cable – as near as possible to the Transmitter GPS IN input connection.
72MHz OneVue Sync Transmitters and Notify InfoBoards can be monitored and managed remotely from the OneVue cloud-based software. To allow device connections to OneVue, the following network requirements must be met.
The OneVue platform runs on the Amazon Web Services (AWS) cloud infrastructure. Organizations with network firewalls in place must proactively allow outbound network communication and file downloads through specific OneVue Domains and URLs. The files downloaded include the Sync device clock list, Notify device schedules, and device setting updates.
OneVue is a high-availability (HA) platform that may change IP addresses at anytime, therefore OneVue does not support the use of firewall IP address filtering.
If the firewall support wildcards:
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Domain filters |
*.primexonevue.com us-east-1-production.s3.amazonaws.com |
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URL filters |
https://*.primexonevue.com https://us-east-1-production.s3.amazonaws.com |
If the firewall does not support wildcards:
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Domain filters |
console.primexonevue.com deviceapi-alt.primexonevue.com deviceapi.primexonevue.com onevueapi.primexonevue.com us-east-1-production.s3.amazonaws.com |
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URL filters |
https://console.primexonevue.com https://deviceapi-alt.primexonevue.com https://deviceapi.primexonevue.com https://onevueapi.primexonevue.com https://us-east-1-production.s3.amazonaws.com |