Learn how to configure a OneVue Sync Transmitter, with the OneVue Device Configurator (ODC) app, that will be managed and monitored from OneVue. Be sure to complete the steps in the order as they appear below.
For a system with more than one Transmitter, first configure and install the main Transmitter and verify it received a valid time signal and then configure Repeater Transmitters. When all Transmitters are configured and installed, you can then configure and install the system clocks or InfoBoards.
Transmitter: all external components are installed (external antenna, GPS Receiver). All connections are established and Transmitter is powered on.
App log in access: your OneVue user profile is assigned to the Account Admin or Network Admin role.
Network connection: OneVue Network Requirements are met (network port and firewall requirements).
OneVue Network Profile: you have the option to assign the Transmitter to a OneVue wired network profile or create a new network profile. For a Non-DHCP network, an IPv4 address required.
NTP time source: NTP Server IP address or URLs (up to three allowed).
The main Transmitter requires connection to wired Ethernet network. If the Ethernet network is a Non-DCHP network, the IPv4 network settings are required during configuration.
Port UDP 123 is required to be open for use with an external Network Time Protocol (NTP) Server. The use of an internal an NTP Server is also supported.
Get the Primex OneVue Device Configurator (ODC) app from the Apple App Store or Google Play store. If you already have the app, turn on automatic updates or check for updates.
From your mobile device, open the OneVue Device Configurator (ODC) app .
Select Connect to OneVue.
Enter your OneVue username > select Next > enter your password > select Log In.
Select the OneVue account the Transmitter is to be added to.
If your user login is associated with more than one OneVue account, the account selection option is displayed.
Set the Transmitter into Bluetooth discoverable mode.
From the Transmitter front panel, press and release the Bluetooth pairing button. The Transmitter is discoverable for the next two minutes (Power LED is illuminated and Transmit LED flashes).
From available devices, select the Transmitter. If multiple devices are listed, verify the 12-character MAC address located on the Transmitter back panel.
If the Transmitter is not listed, select the app Refresh icon.
Configure its Network: select an existing network or enter a new network > select Continue.
If a Non-DHCP network (static IP address), select DHCP off and enter the IPv4 settings.
Verify its Device Details.
Serial No: unique 12-character MAC Address discoverable on the facility's network. The MAC address is printed on a label located on the Transmitter's back panel.
Model: identifies the Primex device model. All OneVue Sync Transmitters are identified by Transmitter (TX400).
Tx Mode: identifies the Transmitter hardware configuration. Indicates if 1, 5, or 30 Watt and internal or external antenna.
Enter a Name for the Transmitter.
Verify the Call Sign (preset by Primex).
Configure its Time Settings.
Main Transmitter only
Time Zone: set to the install location.
Time source: app detects GPS or NTP (Ethernet connection) time source.
Repeater Transmitter only (time settings do to not apply)
Time Zone: Repeater Transmitter receives a time from the main Transmitter.
Time source: displays Repeater detected, using main Transmitter time.
Configure its RF Settings.
Optional settings, select Advanced.
The settings below (Startup Continuous Transmit and Normal Transmit) should only be changed when requested or approved by an authorized Primex support technician.
The firmware setting is only to be configured or updated when instructed by Primex Technical Support.
Settings are downloaded to the Transmitter and initiates its first-time check-in to OneVue.
Verify the Transmitter checked-in to OneVue. It may take up to two minutes to check-in.
Log in to OneVue > go to Devices > Transmitters > verify its Last Check-in.
From the front of the Transmitter, verify it is not in a Caution or Error state.