The information below provides the details required to allow Primex network-enabled devices to communicate over a facility's network to OneVue. Details include device Wi-Fi, PoE, and Ethernet network communication protocols, and network port and firewall requirements.
The OneVue platform is designed, developed, and managed in-house, allowing Primex to control the user experience and provide the highest level of reliability and security.
To support the myriad of network security and protocol standards in today’s business environment, Primex network-enabled devices offer an array of options for secure network connectivity. This ensures our customers can use and leverage our full line of products without adding costly additional IT infrastructure.
The OneVue platform runs on the Amazon Web Services (AWS) cloud infrastructure. Organizations with network firewalls in place must proactively allow outbound network communication and file downloads through specific OneVue Domains and URLs. The files downloaded include the Sync device clock list, Notify device schedules, and device setting updates.
OneVue is a high-availability (HA) platform that may change IP addresses at anytime, therefore OneVue does not support the use of firewall IP address filtering.
If the firewall support wildcards:
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Domain filters |
*.primexonevue.com us-east-1-production.s3.amazonaws.com |
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URL filters |
https://*.primexonevue.com https://us-east-1-production.s3.amazonaws.com |
If the firewall does not support wildcards:
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Domain filters |
console.primexonevue.com deviceapi-alt.primexonevue.com deviceapi.primexonevue.com onevueapi.primexonevue.com us-east-1-production.s3.amazonaws.com |
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URL filters |
https://console.primexonevue.com https://deviceapi-alt.primexonevue.com https://deviceapi.primexonevue.com https://onevueapi.primexonevue.com https://us-east-1-production.s3.amazonaws.com |