Although OneVue monitors and manages the state of your devices, the state change feature is designed to provide a function that allows user assigned to an Admin role to change the state of a device.
Should only be performed if a condition warrants manually changing its state. Examples include when performing device maintenance or troubleshooting, or when a device is no longer in use.
When a device is manually changed to a Warning state, upon each check-in , OneVue automatically sets the device to the state transmitted by the device. Therefore, if a subsequent check-in results in a Normal state, the system automatically sets the device to a Normal state.
When a device is manually changed to a Suspended or Decommissioned state, a subsequent check-in with a Normal or Warning state does not change its state. To allow OneVue to monitor the device, you will need to manually change its state back to Normal.
All changes are logged, including the date and time the state change was made, the user that performed the change, and the reason the change was performed. The state change details are viewable from the clock state history.
Go to Devices > Clocks.
From the list, select the Name link of the device. Its profile is displayed.
Select Show Advanced Options.
From the New State Change drop-down menu, select the state the device is to be changed to.
From the Reason field, enter the condition that warranted changing the state.
Select Change State.
The device's state is changed. Any statuses associated with the previous state are cleared.