A Bridge has a unique profile, where you can view and manage its settings. A Bridge also has a gateway profile, where you can manage its network and device settings.
Device Preconfiguration - for new orders only
Device Preconfiguration automates the configuration of Primex network devices for use with your OneVue account before they arrive at your facility - eliminating the need to manually configure a device onsite. Device Preconfiguration is completed online from your OneVue account. Once completed, Primex configures the devices with your OneVue account ID and settings provided during preconfiguration, and labels each device. It's an online process that allows devices to be ready for use when they arrive at your facility.
OneVue Wired Device Configurator (OWDC) app - for new orders and post-install setting updates
For new orders, the OWDC app is an alternative to Device Preconfiguration. If you prefer to configure devices when they arrive at your facility, select OWDC when placing an order. You will then be required to configure each device using the OWDC app to add them to your OneVue account. For post-install, the OWDC app is commonly used to troubleshoot and update a device's network settings.
Bridge Profile (post-install)
From the profile of a Bridge and its gateway profile, you can view and manage its settings.
To view a bridge profile, go to Devices > Bridges > select its Name link > to view all settings, select Show Advanced Options.
Uniquely identifies the bridge and commonly set to its installation location. By default, set to its 12-character Device ID (MAC address).
Device Preconfiguration only: information printed on the label affixed to the bridge by Primex.
By default, a bridge is assigned to your account Business Unit.
With the use of Business Units, you can limit and control staff access to only what devices they are responsible for. If you have multiple buildings or areas that specific staff are responsible for, commonly a Business Unit is created for each building or area and users are assigned to the Business Unit they are responsible for.
By default, devices are not assigned to a Location. Commonly, Locations are used when devices are located in different geographic areas, requiring different time zones and NTP time sources.
New Clock Time Zone
The time zone that Sync Bluetooth Clocks are set to the first time they connect to the Sync Bluetooth mesh network. By default, set to the account time zone.
Change the state of a bridge
Although OneVue monitors and manages the state of devices, a user assigned to an Admin role to manually change the state of a bridge. Commonly, a state change is made during troubleshooting, when maintenance is being performed, or when a device is no longer in use.
From a bridge profile, selecting the Gateway ID link opens its gateway profile.
The IP network the bridge connects to during each check-in to OneVue. Due to the importance of a device's network connection, changing its assigned network requires migrating the device to a new network.
During each check-in sequence, a bridge first attempts to connect to its primary network. If the connection cannot be established, the device automatically attempts to establish a connection to its alternate network.
The maximum number of days the bridge can go without a check-in to OneVue. When this time limit is exceeded, three (3) consecutive days, the bridge is set to a Warning state. This setting is set by OneVue and cannot be changed.
Primex devices have internal programming, referred to as micro firmware that controls how it operates. Its internal radio component has firmware as well that controls how it communicates over a network, referred to as radio firmware. By default, firmware is set to update automatically, which is strongly recommended by Primex.
NTP Servers (time source)
During each check-in, a bridge connects to an NTP Server to obtain UTC time. By default, connects to the NTP Servers set in the account profile.