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Configure Bridge to use specific NTP servers (time source)

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A Bridge obtains UTC time from an NTP server during each check-in, and then sends the received UTC time to other Sync Bluetooth devices over its next connection to the Sync Bluetooth mesh network. When the devices connect to the mesh network, they synchronize the received UTC time to their assigned time zone.

By default, a Bridge's NTP Servers are set to Default. When set to Default, it connects to the NTP Servers set in the account profile.

  1. Go to Devices > Bridges.

  2. From the list, select the Gateway ID link of the Bridge. The gateway profile of the Bridge is displayed.

  3. Select Show Advanced Options.

  4. From the NTP Servers (1-3), enter the domain name for each NTP server.

    NTP server guidelines

    • The system default NTP servers are set to (1) 0.us.pool.ntp.org (2) 1.us.pool.ntp.org (3) 2.us.pool.ntp.org, which are external servers.

    • Use of external NTP Servers requires that port 123 is open to UDP traffic to allow the Primex Ethernet or Wi-Fi network devices to connect to an external server.

    • Primex recommends to set the NTP Servers to your organization's designated NTP Servers and set all NTP servers to ensure a reasonable level of accuracy can be maintained.

    • By default, Primex devices are set to synchronize to the NTP servers set in the account profile. Optionally, the NTP servers can be set in a device's gateway profile or location.

  5. Select Save.

    Its Update Pending status is set to Yes and the setting change is scheduled to be downloaded to the device during its next check-in to OneVue. Setting changes take effect when downloaded to the device. Once downloaded, its Updating Pending status is set to No.

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