The Dashboard provides a snapshot of the current state of your OneVue Sync Transmitters, a To Do list of alerts and notifications, and User Announcements.
Dashboard data automatically refreshes every five minutes. Optionally, you can manually refresh the data by selecting the browser refresh function.
Note
72MHz Analog Clocks, Digital Clocks, Elapsed Timers, and Code Blue Timers do not transmit data to OneVue, and therefore are not monitored by OneVue.
The account state circle displays a state summary of all Transmitter devices. The data displayed includes the number of devices each state and the circle colors represent a specific state. If all devices are in a Normal state, All Normal is displayed.
From the circle view, you can select the state text or color to filter the list view by your selection. For example, if you have two devices in an Alarm state when you select 2 Alarm from the circle view, OneVue filters the list view to only include those devices in an Alarm state.
The default list view displays any Transmitter that is in an Alarm, Warning, or Suspended state.
From the list view, you can select the Name link to view the Transmitter's profile. From its profile you can:
Acknowledge an active alert when in an Alarm state
View its settings.
View the date and time of its last check-in, state history, and accuracy log.
From the list view's gear icon, you can select a custom view, create a custom view to display specific information. Selecting Save as CSV downloads the current data displayed.
The Dashboard To Do list displays alerts that have not been acknowledged and system notifications. To ensure you know when a condition or task needs your attention, there are several types of alerts and notifications.
The To List items listed are determined by the Role(s) assigned to your user profile. As an example, you only see the alarm alerts for the devices from the Business Unit(s) or Location(s) that your user profile is assigned to. Commonly, you are only assigned to that you are responsible for.
To view the details of a To Do list notification, select the To Do link.
The following sections detail the types of alerts and notifications that appear on your To Do list.
Example: Main Transmitter Mech RM is in an Alarm State
Alert is generated when a Transmitter enters an Alarm state. Select the link to view the Transmitter profile, to view additional details that can assist to identify the cause.
From its profile, you can also acknowledge the alert if you are responding to the condition.
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When an alert is acknowledged, it's removed from the Dashboard To Do list.
Alert notifications resume at the time interval set in the Alert Rule's Resume Alerts After setting.
As an example, if a user acknowledged an alert at 1:00 PM and the Resume Alerts After setting is set to 1 hour, the system resumes generating alert notifications at 2:00 PM. If an alert is not acknowledge, OneVue continues to generate alert notifications based on the frequency set in the Alert Rule's Alert Interval setting.
If the alerting condition(s) returns to a Normal state, the alert ends and is removed from the Dashboard To Do list. If enabled from the Alert Rule, OneVue will also generate a return to normal notification.
Example: New Transmitter Warning/Alarm report is available.
Report has been generated and is ready to be viewed or downloaded. Select the link to view or download the Report.
User Announcements highlight important messages on your Dashboard, providing an online communication method to share information with your OneVue users. As an example, Primex may create an announcement to communicate a system wide update will be released on a specific date.
To remove an active announcement from your Dashboard, select the X located in the upper-right corner of the announcement.
