Primex devices have internal programming, referred to as firmware that controls how it operates. By default, firmware is set to update automatically, which is strongly recommended by Primex.
Firmware updates can also be managed by your staff. It's recommended to work with your Primex support representative when updating to a specific firmware version.
Go to Devices > Transmitter.
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From the list, select the Transmitter Gateway ID link. Its gateway profile is displayed.
The Current Firmware Package indicates its current installed firmware version.
Go to Devices > Transmitters.
From the list, select the Transmitter Gateway ID link. Its gateway profile is displayed.
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Select Show Advanced Options.
To set to automatic updates: From the Keep Radio Firmware at drop-down menu, select Latest. From the Keep Micro Firmware at drop-down menu, select Latest. When an updated firmware version is released, the firmware update is automatically downloaded to the device.
To set specific firmware version: From the Keep Radio Firmware at or Keep Micro Firmware at drop-down menu, select the firmware version to be updated to. The latest version is the highest number and listed in descending order. It's recommended to update to the latest version, unless directed otherwise by Primex. To view the details of the firmware update, select View Change Log.
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Select Save.
When a setting update is made to a device, its Update Pending status is set to Yes. During its next check-in, all pending setting updates are downloaded to the device. Once downloaded, its Update Pending status is set to No.