Although OneVue monitors and manages the state of an InfoBoard, the state change allows an Admin user to manually change the state of a device.
OneVue logs all state changes, including the date and time a manual state change was made, the user that performed the change, and the reason the change was performed. The state change details are viewable from a device's state history.
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Changing to a Normal or Warning state
Upon each check-in, OneVue automatically sets the state transmitted by the device. Therefore, changing to a Normal or Warning state is only useful during testing.
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Changing to a Suspended or Decommissioned state
A subsequent check-in with a Normal or Warning state does not change its state. Therefore, a system user is required to change the state back to a Normal state.
Alerts are not generated for the device when set to a Suspended or Decommissioned state.
Go to Devices > InfoBoards.
From the list, select the Name link of the InfoBoard. Its profile is displayed.
Select Show Advanced Options.
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From the Change State section, from the New State drop-down, select the state.
From the Reason field, enter the condition that warranted changing its state.
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Select Change State.
Its state is changed. Any statuses associated to its previous state are also cleared.