Although OneVue monitors and manages the state of an InfoBoard, the state change allows an Admin user to manually change the state of a device.
OneVue logs all state changes, including the date and time a manual state change was made, the user that performed the change, and the reason the change was performed. The state change details are viewable from a device's state history.
Changing to a Normal or Warning state
Upon each check-in, OneVue automatically sets the state transmitted by the device. Therefore, changing to a Normal or Warning state is only useful during testing.
Changing to a Suspended or Decommissioned state
A subsequent check-in with a Normal or Warning state does not change its state. Therefore, a system user is required to change the state back to a Normal state.
Alerts are not generated for the device when set to a Suspended or Decommissioned state.
Go to Devices > InfoBoards.
From the list, select the Name link of the InfoBoard. Its profile is displayed.
Select Show Advanced Options.
From the Change State section, from the New State drop-down, select the state.
From the Reason field, enter the condition that warranted changing its state.
Select Change State.
Its state is changed. Any statuses associated to its previous state are also cleared.