How to complete device preconfiguration
Go to the Dashboard.
From the To Do list, select the order to be configured.
If you should close your web browser or log out during this procedure, all information provided is saved and you can return to the procedure from your To Do list.
From Begin Device Preconfiguration, select if you want to complete the configuration on your own now or request assistance from Primex.
If you selected I'll try it on my own
You are guided through the configuration process for each Bridge, which the order may have one or many.
If you selected have a Primex Project Manager contact me
Schedule a Preconfiguration Consult with a Primex representative.
From the Network Profiles, review the available networks and select from one of the two options.
What option to select if...
Bridge will connect to a network listed
Select I'll use one of these.
Network information is NOT available and you cannot assign a network at this time
Select I'll use one of these and when assigning a network to each device select No Network.
Bridge will connect to a network that is not listed
Select I want to create a new network. You are required to provide the settings for the new network.
From the Create Network screen, enter the network settings. To view all settings, select Show Advanced Options.
Advanced Options include:
The type of authentication protocol of the Wireless network. If None is selected, additional settings are not displayed.
The type of network communication protocol of the network; either DHCP or a non-DHCP IPv4 protocol.
DHCP (Dynamic Host Configuration Protocol): select option if the network is DHCP; network allocates dynamic IP addresses to devices in the network.
IPv4 Address protocol: deselect Use DHCP option and enter the settings. Primex devices support Internet Protocol version 4 (IPv4).
From the Configuring Devices screen, assign a network and enter the settings for each Bridge.
From the left section, the current Bridge you are configuring is highlighted. If you have more than one Bridge, preconfiguration will guide you through configuring each device.
Assign a network to the device. Assigning a network allows the device to connect to your facility's network as soon as power is applied at your facility.
You can either select an existing Network Profile, create a new Network Profile, or select No Network if a network cannot be assigned or created at this time.
New Network: if you are creating a new network, select Show Advanced Options to view all of the network profile settings.
No Network: if a network is not assigned, your staff is required to manually configure the device's network settings when it arrives at your facility.
IPv4 address and alternate network: you may choose to provide the advanced network device settings. To view the advanced settings, select Show Advanced Options. Settings include the Network IPv4 address, and Alternate Network (backup network).
Location: by default, a device is not assigned to a Location. If your account structure uses Locations to control user access, assign a device to a Location to ensure users have access to the devices they are responsible for.
Commonly identifies the device's install location. Allows up to a maximum of 50 characters.
It's recommended to develop a standard naming convention to allow you to easily locate a device if maintenance should be required.
New Clock Time Zone
The time zone that Sync Bluetooth Clocks are set to the first time they connect to the Sync Bluetooth mesh network. By default, set to the account time zone.
Skip This Step: If selected when first configuring a device, the provided settings will be not be saved. This option is commonly used when you need to change a device's settings from the summary page, which allows you to skip devices until you reach the device that requires a setting change.
When the preconfiguration steps are complete, the preconfiguration summary page is displayed.
From the list, you can change a device setting by selecting Change.
Once you are ready to process the order with the settings provided, select Confirm Shipment.
The order's devices are configured by Primex.
Your OneVue account ID and the provided settings are configured into each device.
Devices are added to your OneVue account. Devices are only listed in OneVue and are not active. A device is activated when it connects to your facility's network and checks-in to OneVue.
If a network profile was assigned during preconfiguration: when a bridge is powered on at your facility, it automatically connects to its assigned network and checks-in to OneVue.
If a network was not assigned or if the network settings were entered incorrectly: a bridge's network settings are required to be updated onsite with the OneVue Wired Device Configurator (OWDC) app or the Primex Device Configuration software.
Devices and their packaging are labeled with the settings provided during preconfiguration.