Each device has a unique profile, where you can view and manage its settings. Settings include its name, digital display settings, time zone, and assigned Business Unit and Location.
Device Preconfiguration (new order only)
Device Preconfiguration automates the configuration of Primex network devices for use with your OneVue account before they arrive at your facility - eliminating the need to manually configure a device onsite. Device Preconfiguration is completed after an order is placed with Primex and completed online from your OneVue account. Your OneVue account ID, the devices' assigned network and settings provided are configured into each device and the devices are labeled before they are shipped from Primex - it's an easy online process that allows devices to be ready for use when they arrive at your facility.
OWDC app (new order and post-install)
The OneVue Wired Device Configurator (OWDC) Android™ app provides the experience of managing Primex network devices locally at a device on a mobile platform. The app provides flexibility and convenience to add new devices to OneVue and also view or edit a device's primary settings. Once you download the app from the Google Play™ store (it’s free!), you connect a Primex network device to your Android device and the app guides you through the entire process. It's an easy process that provides onsite configuration.
Clock Profile (post-install)
From its profile, you can view and manage its settings.
To view a clock profile, go to Devices > Clocks > select the Name link of the device. To view all settings, select Show Advanced Options.
From the profile of a clock, you can manage its settings, view its current state and status, and historical data.
Uniquely identifies the device and commonly identifies its install location. If a name is not provided, is set to its unique 12-character Device ID (MAC address). Allows up to a maximum of 50 characters.
Information printed on the label affixed to the device by Primex when the device is configured through the device configuration. By default set to the first 20 characters of the Name. Allows up to a maximum of 20 characters. By default, set to its unique 12-character Device ID.
By default, assigned to your account Business Unit. To control user access, assign a device to a Business Unit to ensure users have access to the devices they are responsible for.
By default, a device is not assigned to a Location. If your account structure uses Locations to control user access, assign a device to a Location to ensure users have access to the devices they are responsible for.
The clock time zone. Default indicates the device is either set to the account time zone or its assigned Location time zone. The time zone is displayed in the parentheses. If the device is assigned to a Location, the default time zone is the Location's time zone.
Although OneVue monitors and manages the state of devices, the state change is designed to provide a function that allows a user to manually change the state of a device.
From a clock profile, selecting the Gateway ID link opens its gateway profile.
Primary network assigned to the device. During its check-in sequence to OneVue, the device attempts to connect to this network first. If the connection fails, the device automatically attempts to connect to its alternate network.
This network serves as a backup network. When a device cannot establish a connection to its primary network, it automatically attempts to connect to its assigned alternate network.
Identifies the current firmware version. When set to Latest, the device automatically downloads new firmware released by Primex. If not set to Latest, displays the device's current installed version. Primex strongly recommends that firmware is set to Latest (default setting). To view firmware release notes, select View Change Log.
The Unresponsive Timeout is the maximum amount of time a Primex device can go without a check-in to OneVue. When this time limit is exceeded, the device is set to an Alarm state with an Unresponsive status.
The device's NTP time sources. When set to Default, the device connects to the NTP Servers set in the account profile. When assigned to a Location and set to Default, the device connects to the NTP Servers set in the Location. Primex strongly recommends to set all three servers for fail over purposes. When a device fails to connect to or receive time from a NTP Server, it's set a Warning state with a Time Sync Error status.
The Check-In Interval sets how often the device connects to the network and checks-in to OneVue. During each check-in, the device connects to its NTP time source and synchronizes its time, sends its current status to OneVue, and downloads pending setting changes.