This solution only provides remote Transmitter monitoring and management, which requires a Transmitter to be connected to an Ethernet network. InfoBoard settings, which are limited with this solution, are managed locally at each device with the OneVue Device Configurator (ODC) app. Monitoring the status of an InfoBoard is completed by a visual inspection locally at the device.
Site Survey completed by Primex: the first step to ensure system coverage. A Primex engineer analyzes the facility to provide recommended device install locations.
Pre-Install Requirements form submitted to Primex: completed form must be submitted to Primex prior to installation. Failure to meet these requirements or not providing complete and accurate information may affect system coverage and result in installation delays and additional costs.
Critical Notification Event input source identified: either by a Critical Notification Panel or integration with third-party system. Hardwired cable length between Transmitter and input source cannot exceed 1000 ft. (304.8 m).
OneVue network requirements met: details the network port and firewall requirements that allow Primex network devices to communicate over a facility's network to OneVue. Commonly verified with IT staff.
For standalone use, an optional configuration is to allow a Transmitter to be monitored from OneVue. This is recommended by Primex to ensure staff is notified when a Transmitter enters an Alarm state.
Transmitter Ethernet connection: required for NTP time source.
To avoid system disruption during a power outage, use of an external backup supply for all PoE switches or an emergency generator for AC power is strongly recommended by Primex, especially for circumstances involving Critical Notifications during an emergency.
When installing a new system or adding new devices, learn about what should be considered to ensure a seamless installation.
If installing devices after a Transmitter's initial 8 hour power-on, there are three options to ensure a device receives a time update during installation.
Install devices between 39 minutes past the hour and 6 minutes after the next hour and devices receive a time update when powered on. For example, between 9:40 AM and 10:05 AM.
Install the devices at any time of the day. Devices will receive a time update at the next 39 minutes after the hour.
Power-cycle the Transmitter. It will then transmit for 8 consecutive hours and devices receive a time update when powered on.
GPS time source
GPS Receiver needs to “see” three satellites in the sky above before it will send a time signal to the Transmitter. If the GPS Receiver has a 360° view of the sky, the process may take only 15 minutes or as many as several hours. The length of time is dependent on the location (if the unit does not have a full view of the sky, due to wall or window installations, building “shadows”, etc.) weather conditions (clear or overcast) time of day, and other similar environmental factors.
NTP time source
If the Transmitter is receiving its time source from the optional NTP configuration, it sends requests to the NTP server at defined intervals.
The Transmitter does not transmit time data until it has received valid time information from a time source. Once the Transmitter receives a time signal, the Transmitter sets its internal clock to the received time. The Transmitter then begins to transmit its internal time once every second. The Transmitter continually monitors its time source connection and updates its internal clock with the time data it receives.
When an InfoBoard is powered on it automatically initializes its setup and searches for a time signal from a Transmitter.
When receiving time from a Transmitter, an InfoBoard's receiver turns on to search for a time signal every 10 minutes on the 5's (5, 15, 25, 35, 45, 55 minutes) of the hour.
Installation must be completed in the order detailed below.
Install external components.
GPS Receiver and external antenna.
Mount Transmitter and establish connections.
Antenna, GPS, Ethernet, and AC power.
Configure Transmitter for Standalone Use with OneVue Device Configurator (ODC) app.
Wire Transmitter Contact Closure Terminal Block.
Dependent event input source; either Critical Notification Panel or third-party system.
It's recommended to test a Critical Notification Event during this step with a configured and operating InfoBoard. Validate each of the five events are successfully activated and displayed on the InfoBoard.
Configure each InfoBoard with ODC app.
Its' recommended to verify at InfoBoard location there is adequate signal coverage using an ICOM IC-R6 Handheld Communications Receiver.
Test Critical Notification Events.
Trigger a critical notification event and visually validate each InfoBoard displays the event. Once completed, initiate an All Clear event, visually validate the event is displayed. After the All Clear event has ended (default 5 minutes), verify the InfoBoards returned to displaying synchronized time.
Step 3: Configure Transmitter for use with OneVue (if connected to Ethernet and will be monitored from OneVue)
Verify each Transmitter checked-in to OneVue.
Complete OneVue configuration.
Account time synchronization settings: verify Time Zone and NTP servers (if applicable).
Users: add users and assign Roles and Device Classes.
Alert Rule: create Alert Rule and add Transmitters. Transmitter alert types include Unresponsive, Time Sync Failure, and Critical Error.
Reports: create Transmitter Warning-Alarm State Report.