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Configure Transmitter for OneVue Monitor use

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Learn how to configure a OneVue Sync Transmitter, with the OneVue Device Configurator (ODC) app, that will be managed and monitored from OneVue. Be sure to complete the steps in the order as they appear below.

For a system with more than one Transmitter, first configure and install the main Transmitter and verify it received a valid time signal and then configure Repeater Transmitters. When all Transmitters are configured and installed, you can then configure and install the system clocks or InfoBoards.

Step 1: Verify configuration requirements are met

  • Transmitter: all external components are installed (external antenna, GPS Receiver). All connections are established and Transmitter is powered on.

  • App log in access: your OneVue user profile is assigned to the Account Admin or Network Admin role.

  • Network connection: OneVue Network Requirements are met (network port and firewall requirements).

  • OneVue Network Profile: you have the option to assign the Transmitter to a OneVue wired network profile or create a new network profile. For a Non-DHCP network, an IPv4 address required.

  • NTP time source: NTP Server IP address or URLs (up to three allowed).

    The main Transmitter requires connection to wired Ethernet network. If the Ethernet network is a Non-DCHP network, the IPv4 network settings are required during configuration.

    Port UDP 123 is required to be open for use with an external Network Time Protocol (NTP) Server. The use of an internal an NTP Server is also supported.

Step 2: Download ODC app or verify app is up to date

Get the Primex OneVue Device Configurator (ODC) app from the Apple App Store or Google Play store. If you already have the app, turn on automatic updates or check for updates.

Mobile device requirements

  • Apple iPhone or iPad: iOS version 11 or later

  • Android phone or tablet: running version 5.0 or later

Important

Before you configure a device, be sure your mobile device:

  • Battery life is 25% or greater

  • Bluetooth is enabled

  • Connected to Wi-Fi or mobile connection

Step 3: Configure Transmitter with ODC app

  1. From your mobile device, open the OneVue Device Configurator (ODC) app .

    odc-android-home-screen.jpg

  2. Select Connect to OneVue.

  3. Enter your OneVue username > select Next > enter your password > select Log In.

  4. Select the OneVue account the Transmitter is to be added to.

    If your user login is associated with more than one OneVue account, the account selection option is displayed.

  5. Set the Transmitter into Bluetooth discoverable mode.

    From the Transmitter front panel, press and release the Bluetooth pairing button. The Transmitter is discoverable for the next two minutes (Power LED is illuminated and Transmit LED flashes).

    trans-bluetooth.png

  6. From available devices, select the Transmitter. If multiple devices are listed, verify the 12-character MAC address located on the Transmitter back panel.

    If the Transmitter is not listed, select the app Refresh icon.

    step-4-select-device.jpg

  7. Configure its Network: select an existing network or enter a new network > select Continue.

    If a Non-DHCP network (static IP address), select DHCP off and enter the IPv4 settings.

  8. Verify its Device Details.

    Serial No: unique 12-character MAC Address discoverable on the facility's network. The MAC address is printed on a label located on the Transmitter's back panel.

    Model: identifies the Primex device model. All OneVue Sync Transmitters are identified by Transmitter (TX400).

    Tx Mode: identifies the Transmitter hardware configuration. Indicates if 1, 5, or 30 Watt and internal or external antenna.

  9. Enter a Name for the Transmitter.

    Uniquely identifies the Transmitter and should identify its install location, which allows the device to be located when service is required.

  10. Verify the Call Sign (preset by Primex).

    A Transmitter is registered and licensed to operate over the 72MHz radio frequency with the Federal Authority having jurisdiction (U.S.: FCC/ Canada: ISED). Primex files the license application with the authority having jurisdiction on behalf of the system owner. The FCC/ISED license includes the Call Sign and the effective and expiration date. Once issued the system owner is responsible for maintaining the license.

    • If the license was issued and received at the time of shipment: Primex configures the licensed Call Sign.

      Under penalty of FCC/ISED compliance laws: DO NOT edit a configured Call Sign without authorization from Primex or system owner.

    • If the license was NOT available at the time of shipment: Primex configures the Transmitter with a temporary Call Sign. A temporary Call Sign is identified by "WT & the owner’s phone number".

      If configuration is completed with a temporary Call Sign, it's required to be updated to the licensed Call Sign. The Call Sign can be updated directly from the app. Optionally, contact Primex to request a Transmitter Call Sign update.

  11. Configure its Time Settings.

    • Main Transmitter only

      Time Zone: set to the install location.

      Time source: app detects GPS or NTP (Ethernet connection) time source.

      • When GPS connection is detected: displays GPS Time Received.

      • When GPS connection is not detected or a Repeater Transmitter:

        OneVue monitor configuration: displays the OneVue account NTP Server settings. If NTP Servers are to be different, update the settings. When updated, the NTP settings are saved to the Transmitter profile and the OneVue account NTP settings are not updated.

        Standalone configuration: enter up to three NTP Server IP Addresses/URLs.

    • Repeater Transmitter only (time settings do to not apply)

      Time Zone: Repeater Transmitter receives a time from the main Transmitter.

      Time source: displays Repeater detected, using main Transmitter time.

  12. Configure its RF Settings.

    A dynamic setting: displays RF Channel when configuring a main Transmitter and displays Receive Channel when configuring a Repeater Transmitter (advanced setting Repeater Transmit Channel).

    • Main Transmitter only

      RF Channel: is set to the channel number the Transmitter transmits its time signal and events on, which is then received by the system devices.

      Warning

      DO NOT change RF Channel without authorization from Primex or system owner.

    • Repeater Transmitter only

      When the Repeater Transmit Channel setting (advanced setting) is set to a number (not Off), the app automatically changes the RF Channel setting to Receive Channel.

      A Repeater Transmitter searches for and receives time and event signals from this channel, and then re-transmits the signals that are then received by system devices within its wireless RF range.

      1. Select Advanced.

      2. From the Repeater Transmit Channel, change from Off to a Channel Number as described below.

        Set to a Channel Number the Repeater Transmitter is to transmit (broadcast) its time signal on. To avoid interference, set to a number that is less than or greater than 2 channels from another Transmitter.

        CONFIGURATION EXAMPLE

        System with Main Transmitter and two Repeater Transmitters.

        Main Transmitter

        RF Channel: 1

        Repeater Transmit Channel: Off

        Repeater Transmitter (A)

        Receive Channel (RF Channel): 1

        Repeater Transmit Channel: 4

        Repeater Transmitter (B)

        Receive Channel (RF Channel): 1

        Repeater Transmit Channel: 7

  13. Optional settings, select Advanced.

    Critical Notification Defaults (Preset 1 through 5)

    This setting only applies to the OneVue Notify system (InfoBoards).

    • Sets the main Transmitter's contact closure terminal block inputs, which activates the five critical notification events (1 through 5).

      Default is Normally Open (NO) and when a checkbox is not selected the Preset (contact closure input) is set to Normally Closed (NC).

    • Normally Open (NO) is required when integrated with the Notify Critical Notification Panel.

    • Settings may be required to be changed when integrated with a third-party system that activates critical notification events.

    Caution

    The settings below (Startup Continuous Transmit and Normal Transmit) should only be changed when requested or approved by an authorized Primex support technician.

    Startup Continuous Transmit

    The number of hours the Transmitter continuously transmits a time signal after a power-up (on). During a system install, this allows other system devices to receive a time signal at the time of installation.

    Normal Transmit

    The schedule the Transmitter transmits (broadcasts) a time signal from a start hour to end hour based on a 24 hour time period.

    • 1 Watt Transmitter with an internal antenna and Repeater Transmitter

      By default, set to transmit 24 hours a day (0 to 0).

    • Transmitter with an external antenna only (specific minute transmit schedule set by the factory)

      1, 5, or 30 Watt Transmitters with an external antenna ONLY transmit a time signal between the 39th to the 6th minute for each hour set in its Normal Transmit schedule and changes to a standby mode and does NOT transmit a time signal during the 7th to the 38th minute of each hour. This setting is set by the factory and cannot be changed.

      For example, when its Normal Transmit schedule is set to 24 hours, each day at 12:39 AM it starts transmitting and at 1:06 AM it stops transmitting and from 1:07 AM to 1:38 AM it is in standby mode and does not transmit a time signal. Then for each hour it starts to transmit again at the 39th minute of the hour and ends at the 6th minute and from the 7th to the 39th minute of the hour is in standby mode. This sequence will repeat each hour.

    Warning

    The firmware setting is only to be configured or updated when instructed by Primex Technical Support.

  14. Select Save.

    Settings are downloaded to the Transmitter and initiates its first-time check-in to OneVue.

  15. Verify the Transmitter checked-in to OneVue. It may take up to two minutes to check-in.

    Log in to OneVue > go to Devices > Transmitters > verify its Last Check-in.

    confirm-check-in.png

  16. From the front of the Transmitter, verify it is not in a Caution or Error state.

    The four LED indicators identify the Transmitter's current state and signify warnings and errors. When first powered on all LEDs turn on for two seconds. When in Bluetooth pairing mode, the Power LED is solid green and the Transmit LED flashes.

    Status Indicator

    LED light

    What it means

    Power

    Green Illuminated Solid

    Powered on.

    Transmit

    (Main Transmitter & Repeater Transmitter)

    Green

    Illuminated

    Solid

    Actively transmitting.

    Transmit

    (Main Transmitter only with external antenna)

    Green

    Flashing

    In standby mode and is not transmitting.

    Standby mode is activated by the hourly minute transmit schedule set by the factory. A Transmitter with an external antenna transmits a time signal from the 39th to the 6th minute of each hour and changes to a standby mode during the 7th to the 38th minute of each hour. Each hour it transmits is based on its Normal Transmit schedule.

    Transmit

    Off

    In no-transmit mode and is not transmitting. No-transmit mode is activated during the hour(s) it is not set to transmit per its Normal Transmit schedule.

    Transmit

    (Repeater Transmitter only)

    Green

    Flashing

    Receiving a signal from the main Transmitter.

    Repeaters alternate from transmitting to receiving every few seconds, LED rotates from Green Illuminated Solid to Green Flashing.

    Caution

    Yellow

    Illuminated

    Solid

    Transmitter is in the Caution state due to a condition below.

    • Time Sync Failure: Transmitter failed to receive a valid time signal from its time source (GPS or NTP). Verify the Transmitter time source connection. For NTP use, verify its Ethernet connection and NTP Server settings. An external NTP Server requires network port 123 to be open.

    • Bad Output Power: Transmitter is not transmitting at the appropriate power level.

    • PLL Diagnostics: Transmitter having trouble locking onto a channel and cannot broadcast time or events.

    • VSWR Errors: Transmitter antenna error from either the antenna position or cabling.

    • No GPS in 48 Hours: Transmitter has not received time from its time source for more than 48 hours.

    • No PPS in 48 Hours: Transmitter time has not been synchronized by 1PPS (1 pulse per second) for more than 48 hours.

    • GPS Cable Break: Transmitter has detected an error with the GPS connection; either due to a line break, water ingress, or the cable length is greater than 200 ft. (60.9 m).

    Error

    Red

    Illuminated

    Solid

    Transmitter is in the Error state due the condition below.

    • When in an Error state, the Transmitter has NEVER established a valid time signal and is using its internal Real Time Clock (RTC).

      Transmitter does not transmit a time signal to the system devices when in this Error state.

      During first-time configuration, it can take up to 10 minutes for the Transmitter to connect to its time source and receive a valid time signal.

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