Although OneVue monitors and manages the state of your Bell Controllers, the state change is designed to provide a function that allows a user assigned to an Admin Role to change the state of a device.
Commonly, this procedure is only completed during a planned outage or troubleshooting, or when a device is taken out of service. OneVue records the details of each state change made by a user, which is viewable from the state history of a relay.
If you are only using one of the two available relays of a Bell Controller device, it's recommended to set the state of the relay not in use to a Decommissioned state.
Changing to the Alarm state: upon each check-in, OneVue automatically sets the state transmitted by the relay. Therefore, if a subsequent check-in results in a Normal state, the system automatically sets the relay's state to Normal.
Changing to a Suspended or Decommissioned state: a subsequent check-in with a Normal or Alarm state does not change its state. Therefore, a manual state change is required to change the state back to a Normal state.
OneVue does not generate Alerts when set to a Suspended state.
Go to Devices > Bell Controller Relays.
Select the 9-character link of the relay.
Select Show Advanced Options.
From the New State drop-down menu, select the state the relay is to be changed to.
From the Reason field, enter why its state was changed manually.
Select Change State.
The relay's state is changed. Any active alerts associated with the previous state are acknowledged and cleared.