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Configure Bell Controller to use specific NTP servers (time source)

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By default, a Bell Controller's time source is set to the NTP Servers configured in your OneVue account settings. If required, you can set a bell controller to different NTP Servers.

During each check-in, a bell controller connects to its assigned NTP Server (time source) and then synchronizes the received UTC time to the time zone set in your OneVue account time synchronization settings. To view your account settings, go to the Admin menu > select Edit "your account name" > and view the Time Synchronization settings.

How to configure a bell controller to use different NTP Servers

  1. Go to Devices > Bell Controller Relays.

  2. From the list, select the Gateway ID link of the Bell Controller. Its gateway profile is displayed.

    bell-select-gateway-id.jpg

  3. Select Show Advanced Options.

  4. From the NTP Servers (1-3), enter the domain name for each NTP server.

    NTP server guidelines

    • The system default NTP servers are set to (1) 0.us.pool.ntp.org (2) 1.us.pool.ntp.org (3) 2.us.pool.ntp.org, which are external servers.

    • Use of external NTP Servers requires that port 123 is open to UDP traffic to allow the Primex Ethernet or Wi-Fi network devices to connect to an external server.

    • Primex recommends to set the NTP Servers to your organization's designated NTP Servers and set all NTP servers to ensure a reasonable level of accuracy can be maintained.

    • By default, Primex devices are set to synchronize to the NTP servers set in the account profile. Optionally, the NTP servers can be set in a device's gateway profile or location.

  5. Select Save.

    The Update Pending status is set to Yes when a setting change is scheduled to be downloaded to the device during its next check-in to OneVue. Setting changes take effect when downloaded to the device. Once downloaded, its Updating Pending status is set to No.

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