Setting a user to locked prevents them from logging in to your OneVue account, but they will continue to receive alert and system notifications.
Go to Admin > Users.
Select the Email link of the user.
From the Is Locked checkbox, select the checkbox. A checkmark indicates the user is locked.
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Select Save.
The User Profile has been locked and cannot log in to your OneVue account.
Go to Admin > Users.
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Select the Email link of the user to unlock.
If the User Profile is locked, a checkmark appears in the Is Locked checkbox.
From the Is Locked checkbox, deselect the checkbox.
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Select Save.
The User Profile has been unlocked and can now log in to your OneVue account.