Assign users to roles and device classes – Primex Support

Access to OneVue account data and the permissions to system features are granted by way of the Role and Device Class assigned to each user. Roles are designed to mirror common job functions.

Each user is assigned a Role(s) by Business Unit and/or a Location.
Device Classes grant a user access to specific Primex devices, which is set in their User Profile. Your OneVue users should only be assigned to the Device Classes that apply to the OneVue solution deployed at your organization. If you have multiple OneVue solutions, be sure to assign users to only the Device Classes they are responsible for.
Only a user assigned to the Account Admin role can manage the Roles assigned to a user and a BU Admin can only assign a Role to a user when they create a new user for their Business Unit. An Account Admin and BU Admin (for users assigned to their Business Unit) can managed a users' assigned Device Classes and timeout exempt settings. A user cannot view these settings from their profile.

For an admin user these settings are required to be managed by another user assigned to the Account Admin role. It's recommended to have a minimum of two users assigned to the Account Admin role.

Assign user to a role

Go to Admin > Users.
Select the Email link of the user.
Select Assign Roles.
From the Business Unit or Location tab, select the Role to be assigned to the user. If applicable, assign a Role to each of the Business Units and/or Locations.
Select Save.

The User Profile has been assigned to the Role(s).

Assign a user to a device class

Go to Admin > Users.
Select the Email link of the user.
From Device Classes, select the checkbox for the devices the user is to have access to.
- Sensors: access to OneVue Sense devices and features.
- Clocks/Bridges: access to OneVue Sync devices and features.
- Transmitters: access to OneVue Sync Transmitters and features.
- Bell Controllers/Message Boards: access to OneVue Notify Bell Scheduling devices and features. Ethernet only Message Boards discontinued in 2019.
- InfoBoards: access to OneVue Notify InfoBoard and MiniBoard devices and features.
Select Save.

The User Profile has been granted access to the selected Device Classes.

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Assign user to a role

Assign a user to a device class

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