Primex Support Help Center home page
  1. Primex Support
  2. OneVue Administration

OneVue Administration

Help articles for administering your OneVue account.

Manage Reports

  • About managing report profiles
  • Create, view, and update report profiles
  • Archive a report profile
  • User Report
  • User Role Report
  • User Alert Rule report
See all articles

Manage Networks

  • About managing networks used by Primex network devices
  • Create, view, edit, and delete network profiles
  • View devices assigned to a network profile
  • Change the network assigned to devices (migrate to new network)
  • Migrate devices to new network from OneVue
  • Upload EAP TLS certificate to Primex network device
See all articles

Manage Account

  • About managing account settings
  • View your OneVue account name
  • Configure account time zone
  • Configure user password complexity settings
  • Configure user login session timeout settings
  • View, create, and edit business units
See all articles

Manage Users

  • About managing users
  • Overview of roles assigned to users
  • User role matrix by feature
  • Add a new user
  • Assign users to roles and device classes
  • Set how a user receives alert notifications (alert preferences)
See all articles
Primex Support

Primex Technical Support | 7:00 AM to 5:00 PM CT Monday through Friday | Phone: 1 262-729-4860 | service@primexinc.com

Copyright ©2021 Primex Wireless, Inc. 965 Wells Street, Lake Geneva, WI 53147 www.primexinc.com